AutoNation Ford Tustin - Service Center
Tustin, CA
667 Reviews of AutoNation Ford Tustin - Service Center
SVC quality excellent.But When I arrived, nobody paid SVC quality excellent. But When I arrived, nobody paid attention to me and abandoned. Even I understood that covid epidemic makes service dept lack o SVC quality excellent. But When I arrived, nobody paid attention to me and abandoned. Even I understood that covid epidemic makes service dept lack of employees, I think, some one(svc adviser or receptionist) should receive customer and ask customers needs. In the past, service dept operated a sort of receptionist. But now, no. More
Hi, my car has been there for a one month already. At the beginning the adviser told me it was one piece covered by guarante, but the part wasn't there. Later he said he recommends a tune up, and later the beginning the adviser told me it was one piece covered by guarante, but the part wasn't there. Later he said he recommends a tune up, and later he said needs a coil, i said okay. go ahead and do it. even one month before I did that service. He told me that I can drive the car without the part that was missing, so i trusted him, I really needed the car, so went to pick it up. My car had a noise and no coolant, they offered me to put water instead. So I didn't want to drive my car like that. I called yesterday to talk to the manager. but he doesn't have any time to respond to me. The adviser just called and keeps saying he doesn't know when the part is going to be there!! I paid already for the other services. how long is going to take?? More
This dealership is top notch all around. Great sales and service. Andrew in service does a great job communicating and getting vehicles serviced in a timely manner. Thanks. service. Andrew in service does a great job communicating and getting vehicles serviced in a timely manner. Thanks. More
This dealership is very nice. I’ve taken my truck has always been serviced there and I’ll continue to take my business there. However they need to lower their prices. always been serviced there and I’ll continue to take my business there. However they need to lower their prices. More
The Service department is great. Good customer communication and they can repair what is needed. Bob Sleff is very professional and communicates well. communication and they can repair what is needed. Bob Sleff is very professional and communicates well. More
Very clean shop, with professional service team wanting to help you get your vehicle in order. I strongly recommend bringing your Ford here for your next service.... to help you get your vehicle in order. I strongly recommend bringing your Ford here for your next service.... More