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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
667 Reviews

667 Reviews of AutoNation Ford Tustin - Service Center

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January 18, 2022

Good service nice people, always take to the dealer. Have to use Saturday because of work More

by pickes13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Jan 21, 2022 -

AutoNation Ford Tustin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2022

SVC quality excellent.But When I arrived, nobody paid SVC quality excellent. But When I arrived, nobody paid attention to me and abandoned. Even I understood that covid epidemic makes service dept lack o More

by takuk95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dany
Jan 21, 2022 -

AutoNation Ford Tustin responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

January 18, 2022

Hi, my car has been there for a one month already. At the beginning the adviser told me it was one piece covered by guarante, but the part wasn't there. Later he said he recommends a tune up, and later More

by cutibonne
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryant Kirk
Jan 23, 2022 -

AutoNation Ford Tustin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. We appreciate you bringing this experience to our attention. If you are willing, please contact us a so we can work towards a resolution. We look forward to hearing from you. Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 18, 2022

Only thing you'll find at this xxxx hole dealer is, PROFESSIONAL CROOKS ! AVOID IT AT ALL COST !!! More

by Mikefellows562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Turney, George Shire, Jay Blanchard, Bill Weachter, Gloria Goodall
Jan 17, 2022 -

Mikefellows562 responded

Professional Crooks !

Jan 17, 2022 -

Mikefellows562 responded

Professional Crooks !

January 17, 2022

The service team seemed professional and knowledgeable, and made arrangements for a ride to my work and back from there to the dealership. More

by macsgolfing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
January 14, 2022

I appreciated the professional and friendly service that I received. Service was completed in a very timely fashion. More

by njcawavin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 18, 2022 -

AutoNation Ford Tustin responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

January 13, 2022

This dealership is top notch all around. Great sales and service. Andrew in service does a great job communicating and getting vehicles serviced in a timely manner. Thanks. More

by mvande
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Corona
Jan 15, 2022 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 12, 2022

This dealership is very nice. I’ve taken my truck has always been serviced there and I’ll continue to take my business there. However they need to lower their prices. More

by Keneckman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer Christian , Sydney Thorp
Jan 15, 2022 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Have a great day!

January 10, 2022

The Service department is great. Good customer communication and they can repair what is needed. Bob Sleff is very professional and communicates well. More

by jaaspland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Sleff
Jan 15, 2022 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate you taking the time to leave us a response! If you need more help, our team is available to talk! Have a great day!

January 10, 2022

Very clean shop, with professional service team wanting to help you get your vehicle in order. I strongly recommend bringing your Ford here for your next service.... More

by Paul P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian in Service Dept
Jan 15, 2022 -

AutoNation Ford Tustin responded

Hi Paul, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Tustin and we hope to be of service again in the future.

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