AutoNation Ford Tustin - Service Center

I set up,the appointment the day before, but was told that I would have a two to two-and-a-half hour wait when I arrived on time. I am not sure why I was given that appointment time. Jocelyn had nothi that I would have a two to two-and-a-half hour wait when I arrived on time. I am not sure why I was given that appointment time. Jocelyn had nothing to do with that so I do not want that to influence her review. She was great. More

There seems to be a large turnover of service representatives. I never get the same one twice. I had to bring my car in a second time because I was not told when I made the appointment that they representatives. I never get the same one twice. I had to bring my car in a second time because I was not told when I made the appointment that they would need my car for 2-3 days so they could diagnose the problem with the broken part under warranty. The service representatives I dealt with were pleasant and courteous and they were able to get the part replaced. I always appreciate the car wash that goes along with the service. More

Excellent, honest and timely service every time. Vehicle was serviced and returned the same day. Outstanding! was serviced and returned the same day. Outstanding! More

Professional service! I have never taken this car anywhere else. Always a positive experience each timeI go. Danny was exceptionally helpful. anywhere else. Always a positive experience each timeI go. Danny was exceptionally helpful. More

Service was great, Andrew was great. Thanks you thank you thank you thank you thanks. thank you thank you thanks. More

Asked for a PPI (pre purchase inspection.) Made the appointment a head of time. When we were late, they accommodated us without hesitation! Thanks! appointment a head of time. When we were late, they accommodated us without hesitation! Thanks! More

Service department is fast efficient and friendly. Couldn't ask for a better representative than Christopher. They got the job done in the amount of time I was told and I paid for it on the spot inste Couldn't ask for a better representative than Christopher. They got the job done in the amount of time I was told and I paid for it on the spot instead of having to Trump through the dealership to find another person to take the payment. More

This dealership has it all together. I was in early for a service and they surpassed all my needs but getting it done fast. After driving my truck home, it felt like a completely different truck. So hap a service and they surpassed all my needs but getting it done fast. After driving my truck home, it felt like a completely different truck. So happy with my experience. More

The service department is great and Andrew was extremely helpfu.Took my car in for an oil change and the turn around time was better than expected. helpfu.Took my car in for an oil change and the turn around time was better than expected. More