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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
670 Reviews

670 Reviews of AutoNation Ford Tustin - Service Center

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February 01, 2022

Service department is fast efficient and friendly. Couldn't ask for a better representative than Christopher. They got the job done in the amount of time I was told and I paid for it on the spot inste More

by sandidance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
Feb 05, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

January 31, 2022

This dealership has it all together. I was in early for a service and they surpassed all my needs but getting it done fast. After driving my truck home, it felt like a completely different truck. So hap More

by Stusmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Feb 03, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 28, 2022

I really appreciate the people who show up, and do their jobs with a smile, in spite of the challenges of a minimized workforce, from COVID-19. More

by garyhattendorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Corona
January 27, 2022

The service department is great and Andrew was extremely helpfu.Took my car in for an oil change and the turn around time was better than expected. More

by Carlos J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 30, 2022 -

AutoNation Ford Tustin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 27, 2022

I was at AutoNation Ford at Tustin for regular service. The rep was courteous and checked me in quickly. The service was completed on time. I stayed on premises while the work was done. The lounge is comfo More

by znawaz2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Kirk
Jan 30, 2022 -

AutoNation Ford Tustin responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 26, 2022

Andrew was very helpful in getting my issue resolved and they did it in a speedy manner. This is the only place I will take my Ford! More

by Audijoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, service advisor
Jan 28, 2022 -

AutoNation Ford Tustin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

January 25, 2022

Bob Self is the best service advisor. He is very helpful and attentive. I always go to him when taking my cars in for service. More

by Yesi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Jan 29, 2022 -

AutoNation Ford Tustin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 24, 2022

Bob Selff is the BEST service Advisor this company have ever had... he sets a high bar for all others to follow.. Bob is prompt, courteous, knowledgeable, and helpful. an OUSTANDING representative for Ford More

by steve.perry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boib Selff
Jan 26, 2022 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 23, 2022

Christian in service was excellent, and helped ensure I was communicated to about my needed repairs and the timeframe to complete the work.. More

by BradR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 26, 2022 -

AutoNation Ford Tustin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

January 21, 2022

Very good service very good communication and explanation of the needs to fix the our truck and report back with the amount cost of the fix When the truck We were notified right away and they’re OK on our More

by Javier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 25, 2022 -

AutoNation Ford Tustin responded

Hi Javier, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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