AutoNation Ford Tustin - Service Center
Tustin, CA
670 Reviews of AutoNation Ford Tustin - Service Center
I always receive quick and excellent service from AutoNation Ford Tustin. Andrew Carona, who I usually request to check me in, has always been helpful and knowledgeable when responding to my questio AutoNation Ford Tustin. Andrew Carona, who I usually request to check me in, has always been helpful and knowledgeable when responding to my questions and problems. More
I trust Bob, my service advisor, to ensure quality work is performed and to communicate what is required. He is also the reason I was willing to give the sales department to sell us two new vehicles on ord is performed and to communicate what is required. He is also the reason I was willing to give the sales department to sell us two new vehicles on order. More
I set up,the appointment the day before, but was told that I would have a two to two-and-a-half hour wait when I arrived on time. I am not sure why I was given that appointment time. Jocelyn had nothi that I would have a two to two-and-a-half hour wait when I arrived on time. I am not sure why I was given that appointment time. Jocelyn had nothing to do with that so I do not want that to influence her review. She was great. More
There seems to be a large turnover of service representatives. I never get the same one twice. I had to bring my car in a second time because I was not told when I made the appointment that they representatives. I never get the same one twice. I had to bring my car in a second time because I was not told when I made the appointment that they would need my car for 2-3 days so they could diagnose the problem with the broken part under warranty. The service representatives I dealt with were pleasant and courteous and they were able to get the part replaced. I always appreciate the car wash that goes along with the service. More
Asked for a PPI (pre purchase inspection.) Made the appointment a head of time. When we were late, they accommodated us without hesitation! Thanks! appointment a head of time. When we were late, they accommodated us without hesitation! Thanks! More