AutoNation Ford Tustin - Service Center
Tustin, CA
670 Reviews of AutoNation Ford Tustin - Service Center
Same day appointment was made within the hour I called for a 30k mile oil change & complete vehicle inspection . Service advisor Belle treated me with respect,, was friendly, and a pleasure to deal with. for a 30k mile oil change & complete vehicle inspection . Service advisor Belle treated me with respect,, was friendly, and a pleasure to deal with. I was extremely pleased and grateful for the professionalism AutoNation provided. More
Unprofessional and sloppy, I had a mechanics' tool left behind ( I still have in my possession). I dont like it when my concerns are seen as unimportant/ shot down/ unworthy of serious consideration. behind ( I still have in my possession). I dont like it when my concerns are seen as unimportant/ shot down/ unworthy of serious consideration. More
Great service; great technicians from scheduling an appointment to checking out! My vehicle runs like new! Outstanding!!! Very happy with the service team and technicians. Thank you. Will be retur appointment to checking out! My vehicle runs like new! Outstanding!!! Very happy with the service team and technicians. Thank you. Will be returning. Oh and almost forgot--my car was so clean, inside and out!! Amazing service. More
I have a 2020 Ford Transit. I've taken it in two times now and service NEVER returns my calls. I received a recall notice and mentioned I wanted them to look at the noise that i I've taken it in two times now and service NEVER returns my calls. I received a recall notice and mentioned I wanted them to look at the noise that is coming from the rear of the vehicle. Same noise as last visit and now wondering if it was related to recall issue. They said wait until you get it back and see if the noise continues. I asked to be called when they hard parts so I wouldn't have to miss 2 days of work; one for inspection and to actually repair the issues. They said they couldn't do that, had my van 3.5 days to replace a couple of nuts/bolts. hummmm. We have had a few Fords over the years and service has ALWAYS been an issue. I searched for other local dealerships with good reviews but couldn't find any. That should tell Ford something! More
Everything went great. Dealership and service department top notch. Christian Kirk is great. Highly recommend the service department Dealership and service department top notch. Christian Kirk is great. Highly recommend the service department More
Christian was so helpful. He really took the time to check the issue in my car and gave me a set of solutions to choose from. I appreciate that these guys are reliable, friend He really took the time to check the issue in my car and gave me a set of solutions to choose from. I appreciate that these guys are reliable, friendly and work in a timely way. I know my vehicle is in safe hands when I bring it here. Totally recommend. More