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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
670 Reviews

670 Reviews of AutoNation Ford Tustin - Service Center

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March 22, 2022

Preparing for a long trip can be stressful in its self but after getting my truck back from Ford Autonation a lot of the stress was gone. Thanks to Bella and the team there for taking care of my truck. We More

by Roobdogg13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bella
Mar 27, 2022 -

AutoNation Ford Tustin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2022

Friendly, prompt service. I was happy to see kind faces at Ford in Tustin again. More

by gregor38
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 23, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 18, 2022

I always have great service with auto nation this is why I coming back. They.are fast and afficent. More

by Cynsyanne66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Blanchard
Mar 22, 2022 -

AutoNation Ford Tustin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 18, 2022

My service representative Bob Selff is awesome. Call backs are quick and efficient. They dealership provides ride service if you can’t wait. The car washes are a “hit” with me as well!! Best dea More

by Nancy V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff. And Daniel
Mar 22, 2022 -

AutoNation Ford Tustin responded

Hi Nancy, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 17, 2022

This guys was so helpful, specially the guy who helped me yesterday for service of my 2019 ford ranger. More

by ahdaas7138
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corona
March 15, 2022

Great customer service and care. from staff. They are timely, efficient, and communicate with their customers. More

by D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel in Service
Mar 19, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 14, 2022

Christian in service dept. was excellent! Had appt. with other service person, he asked can I help you. Got everything going. I am in the service business and I was very impre More

by bobbycs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian - Service Department
Mar 19, 2022 -

AutoNation Ford Tustin responded

Hello, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

March 14, 2022

Easy to get an appointment. Responsive staff who took care of issues and didn't up sell too much. More

by mommyboom11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Mar 19, 2022 -

AutoNation Ford Tustin responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2022

My truck was in for almost 3 months with very little communication, and the date of my repair continued to get pushed back. More

by matthewkyser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't have , Matt Turney, George Shire, Jay Blanchard, Bill Weachter, Gloria Goodall
Mar 19, 2022 -

AutoNation Ford Tustin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Reach out to us at (877) 357-5524 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 14, 2022

Service Department Agent, Bob Selff continues his excellence in customer service. Work on my car is scheduled, completed, and paid for in a quick and painless fashion. I find most companies these d More

by we5ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Mar 15, 2022 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

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