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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
670 Reviews

670 Reviews of AutoNation Ford Tustin - Service Center

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April 01, 2022

Drove 60 miles to continue having my cars serviced at AN Ford Tustin. Bob Selff has been my service advisor for nearly 10 years and always takes excellent care of me. Todd M. More

by Todd M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Apr 05, 2022 -

AutoNation Ford Tustin responded

Hi Todd, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 31, 2022

First time in getting service on my 2018 F150. Chris did a great job and was very thorough in communicating the process and service More

by Bill
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 05, 2022 -

AutoNation Ford Tustin responded

Hi Bill, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

March 31, 2022

Was able to get a next day appointment. Check in was quick and car service was done promptly. Car was washed as ready with all service completed. More

by cpezich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 05, 2022 -

AutoNation Ford Tustin responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 30, 2022

Quick, efficient, knowledgeable, Christain was very communicative, which was much appreciated, done within committed time frame. More

by csiken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christain
Apr 03, 2022 -

AutoNation Ford Tustin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2022

The purchase of my vehicle was a breeze. I've taken my SuperDuty in twice for oil changes. The 2nd time I took it in, I added the DEF and had them remove a screw on the tire. The screw wa More

by jflores_f250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 02, 2022 -

AutoNation Ford Tustin responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 28, 2022

Great service, efficient, nice service team and truck is running smooth! Thank you Tustin Ford More

by Robin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gloria Goodall
Mar 31, 2022 -

AutoNation Ford Tustin responded

Hi Robin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 27, 2022

Had a couple of recalls for the Expedition. The service advisor Daniel was professional, courteous, and helpful. Resolved the issue in one day. Lastly, Tustin Ford providing Lyft transportation More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
March 25, 2022

The service staff was courteous and helpful. There was an issue sorting out the warranty on my certified used car and the service manager made sure that my vehicle received the necessary repairs More

by Cbhoward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 29, 2022 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 24, 2022

I worked with Danny Zamora and David Tach. Very helpful and courteous. Car now at dealership for work. David arranged rental for me...all went well. Very happy with service so far. More

by MBR
Recommend Dealer
Yes
Employees Worked With
Danny Zamora and David Tach
Mar 27, 2022 -

AutoNation Ford Tustin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Mar 27, 2022 -

MBR responded

Wanted to add to my first comments...my car was ready early Friday morning. Jocelyn, who has been wonderful and so helpful, handled the paperwork and got me checked out. Escape and I are reunited in time for my Spring Break trip first week in April. Danny, David and Jocelyn are great representatives for the dealership and deserve my gratitude. Each one concerned about my needs, friendly and efficient I will be back!

March 23, 2022

I have a plugin vehicle and noticed it suddenly not charging at the 24 miles it was charging five years ago. I feel that as part of the maintenance program at the dealer they should also be looking int More

by K.moye.reyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Turney, George Shire, Jay Blanchard, Bill Weachter, Gloria Goodall
Mar 26, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please Reach out to us at (877) 357-5524 . We hope to hear from you.

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