AutoNation Ford Tustin - Service Center

Once again, Bob Self, service mgr. at this Ford dealer has done everything I asked them to do in a very short time. He gives me the complete feeling of confidence every visit I make to at this Ford dealer has done everything I asked them to do in a very short time. He gives me the complete feeling of confidence every visit I make to AutoNation in Tustin. More

I had a wonderful experience here. The associate I spoke with was polite and efficient. He called for a ride for me right away after taking my car, the service was performed quickly, a The associate I spoke with was polite and efficient. He called for a ride for me right away after taking my car, the service was performed quickly, and I was notified when the car was ready. I was pleasantly surprised to find that my car had been washed as well. More

I took my 2018 f 150 in for its 30,000 mile maintenance, now my tire pressure display won’t work. now my tire pressure display won’t work. More

Friendly, fast and thorough. I’ve been a service customer for a long time at AutoNation Tustin and they have always done great service and fair too. On my recent visit, Service W I’ve been a service customer for a long time at AutoNation Tustin and they have always done great service and fair too. On my recent visit, Service Writer, Christian Kirk took care of me and my car. They make recommendations to alert owners to what needs to be done and When so it can be scheduled ahead of a failure. I would recommend this dealer. More

I scheduled an oil change and an alignment. My overall experience and expectation was very good. My overall experience and expectation was very good. More

Always prompt and courteous service Cristian kept me updated on the Service needed ,cost and time it was going to take for the service to take He also arranged for a ride home as well as bake to the Ser updated on the Service needed ,cost and time it was going to take for the service to take He also arranged for a ride home as well as bake to the Service Department when my car was done .He showed excellent PR. More

I had an appointment for 10 am, however the lady who was supposed to check me in did not do that till 10:15 and I finally asked someone else to do it for me! She even did not bother herself to apologize fo supposed to check me in did not do that till 10:15 and I finally asked someone else to do it for me! She even did not bother herself to apologize for the delay and was taking her time to do other stuff, greeting with her associates and mingling. Even after she noticed that someone else is taking care of me, she did not try to justifying her delay or even fake an apology. More

All the staff are nice and very helpful. Customer lounge are comfy and clean and spacious. Customer lounge are comfy and clean and spacious. More

Was extremely upset when I picked my car up and the key was not there. was not there. More

I had the best experience with the Service Department at the Ford Autonaion in Tustin. The whole operation ran smoothly from start to finish. Everything is provided for the customer wile waiting. I was trea the Ford Autonaion in Tustin. The whole operation ran smoothly from start to finish. Everything is provided for the customer wile waiting. I was treated with respect and kindness from every employee.. I was in and out so quickly and they washed my car to boot. I completely trust the mechanics at Ford. Very professional! More