AutoNation Ford Tustin - Service Center

I’ll start out with the service writer Christian was very friendly and tried everything to make sure that my complaints were valued. I was having trouble with my air conditioner and radio and on previous vis friendly and tried everything to make sure that my complaints were valued. I was having trouble with my air conditioner and radio and on previous visits they were unable to reproduce the problem. That particular day it was happening again so I drove into the service center and Christian immediately brought the mechanic right over so they could verify my complaint. They then proceeded to write it up as a warranty issue and the problem was finally resolved. Thank you Autonation and Christian for handling the problem professionally and in a timely manner. More

I purchased my Ford Focus here several years ago. They have taken good care of my car. The service advisors are friendly and responsive to questions. They are also good at setting & meeting expectati They have taken good care of my car. The service advisors are friendly and responsive to questions. They are also good at setting & meeting expectations about when my car will be ready. I appreciate the ride service they provide when needed. This dealership will continue to be my car's "service home." More

Excellent - easy to obtain appointment, service is quick and efficient. We've been customers of this dealership for 17 years. Our service agent, Bob is 5 stars. Highly recommend. and efficient. We've been customers of this dealership for 17 years. Our service agent, Bob is 5 stars. Highly recommend. More

Love this dealership even though we live 1 1/2 away. Purchased our vehicle here. Easy to make appt. Service people are always friendly and helpful. Purchased our vehicle here. Easy to make appt. Service people are always friendly and helpful. More

My service advisor Bella was amazing. She kept me posted and was very accommodating. Everything was taken care of as discussed. She kept me posted and was very accommodating. Everything was taken care of as discussed. More

Christian was a great help. Super friendly and very informative on the information that I needed for my truck. They looked it over much more quickly than originally quoted Super friendly and very informative on the information that I needed for my truck. They looked it over much more quickly than originally quoted and the pricing came back better than I expected. Great work all around. More

I have honestly always had a great experience with those I’ve dealt with at this dealership. Everyone is chill and down to earth. No over selling anything, just informative and helpful! Keep it up! I’ve dealt with at this dealership. Everyone is chill and down to earth. No over selling anything, just informative and helpful! Keep it up! More

They got me in/out quickly. Bella was AWESOME to work with. She went the extra mile to make sure I got what I needed. Bella was AWESOME to work with. She went the extra mile to make sure I got what I needed. More

Smooth Quick Service. Christian Kirk was welcoming, knowledgeable, professional, and made the service experience very convenient and enjoyable. Christian Kirk was welcoming, knowledgeable, professional, and made the service experience very convenient and enjoyable. More

Excellent repair and service on my Ford F150 2022, i would gladly recommend Auto Nation and advisor David Anytime would gladly recommend Auto Nation and advisor David Anytime More