AutoNation Ford Tustin - Service Center

Great service provided by Brittany. She understood the concerns that I had and provided timely updates. The service was completed on time. The only reason for 4 stars is that my truck w She understood the concerns that I had and provided timely updates. The service was completed on time. The only reason for 4 stars is that my truck was not washed or vaccumed before I reached to pick it up. I had to wait for 10-15 minutes to get it washed. Overall, a good experience! More

David and bob I service spot on helpful and professional,always good visit thanks why I return professional,always good visit thanks why I return More

Service Coordinator Christian Kirk very efficient, friendly. Car was ready when needed and price was reasonable. friendly. Car was ready when needed and price was reasonable. More

Thank you Bella for your attention to detail and customer service. Timely, efficient and attentive. Great job again!! service. Timely, efficient and attentive. Great job again!! More

Bob from Autonation’s service department is the man to see. Bob is friendly, knowledgeable, thorough, and efficient. Bob keeps all our cars in top top shape so that we can road trip with complete peace of see. Bob is friendly, knowledgeable, thorough, and efficient. Bob keeps all our cars in top top shape so that we can road trip with complete peace of mind. Bob’s dedication to his clients is unparalleled. Kudos to Autonation for having such an awesome guy on their team. More

Good service, no problems, great shuttle service, very convenient, would recommend and will use next time. convenient, would recommend and will use next time. More

Our last visit in April 2021 to Ford Auto Nation for service was extremely unfavorable. However, this visit for service far exceeded our expectations. Our service advisor, Christian, was outstanding! He service was extremely unfavorable. However, this visit for service far exceeded our expectations. Our service advisor, Christian, was outstanding! He was courteous and patient from the moment I pulled up in line, kept me and my husband informed, and was always available or returned our phone call within 5 minutes! Christian was very knowledgeable, informative and made our overall experience very enjoyable. He treated us and our vehicle as if it was his own! Our Ford Edge was repaired to our satisfaction and within the informed amount of time with no issues. I hope all of your service advisors emulate Christian’s professionalism. Thank you, Christian! More

I’ve been servicing my vehicle at Ford Auto Nation Tustin since I purchased my SUV 10 years ago. Each service manager has been honest, attentive and diligent. My most recent service with Christian K. was no since I purchased my SUV 10 years ago. Each service manager has been honest, attentive and diligent. My most recent service with Christian K. was no exception. He made sure I was informed of my vehicles progress throughout the appointment. It’s a testament to their Service Department, that their service bays are full, and wait time may be longer than expected, depending upon the necessary servicing. More

Had my car in for a 20,000mile servicing and a recall issue. I made an appointment and didn't have to wait long. They provided a Lyft to shuttle me to my office and back and the whole process was quick a issue. I made an appointment and didn't have to wait long. They provided a Lyft to shuttle me to my office and back and the whole process was quick and easy. More

Friendly people, who provided great service. I really enjoy taking my SUV there for service. Lastly, providing a car wash is a really nice touch. Two thumbs up! I really enjoy taking my SUV there for service. Lastly, providing a car wash is a really nice touch. Two thumbs up! More