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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
670 Reviews

670 Reviews of AutoNation Ford Tustin - Service Center

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July 12, 2022

I love their service department. The service consultant ensured all my issues were addressed. I believe the best dealerships are determined by their service department. I will be More

by jbytuna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Perez
Jul 14, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2022

AutoNation always takes great care of my car. Bob Selff is a great service tec. and easy to work with! More

by todd_tdgraphics
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Jul 12, 2022 -

AutoNation Ford Tustin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2022

Brought my Edge ST in for service, Brittany listened to my concerns about what needed to be done. Everything was addressed and corrected. Tustin Ford exceeded my expectations. More

by rmager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany
Jul 12, 2022 -

AutoNation Ford Tustin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2022

Bob is the best! He took care of what we needed, and everything was done in a timely manner as well. Thank you!! More

by Ford Edge Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob S.
Jul 13, 2022 -

AutoNation Ford Tustin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2022

Bob in the service department gives us top notch care! We continue driving further so that we can have access to this type of service. More

by Pkaren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Selff
Jul 11, 2022 -

AutoNation Ford Tustin responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 08, 2022

They take care of me every time I have a issue. I like my sales men Robert and Bell and Christian Thanks for all you do More

by Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bell and Christian
Jul 11, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 07, 2022

Good evening, I feel that Bob Selff, and his team did a outstanding job. The car was taken care of and came back clean n neat! More

by arlehrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Seiff
Jul 10, 2022 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

July 06, 2022

This dealership has amazing staff that take there time listening to your concerns. Mr. Murphy was able to assist me in the right direction and find me immediate help. I will be going back, to add some doo More

by Extrahandconstruction
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Greg Murphy
Jul 07, 2022 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 06, 2022

David Tach helped me out on my visit in the service center. He was super friendly and professional. Even though they were busy, for the 4th of July weekend, he took the time to follow up with me to mak More

by reina33382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tach
Jul 07, 2022 -

AutoNation Ford Tustin responded

Hi, it is great to read such wonderful comments about your experience with us! We appreciate your recommendation of AutoNation Ford Tustin and we hope to be of service again in the future.

July 06, 2022

The service was done in a timely manner, however, I was disappointed that the service dept did not inform me that they damaged my driver side door armrest. Understandably, if the service dept had owned up More

by ebobert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor David
Jul 08, 2022 -

AutoNation Ford Tustin responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Tustin. If you'd like, please contact us at (877) 357-5524. We'd appreciate the chance to make your experience a positive one.

Jul 08, 2022 -

ebobert responded

The discussion with the dealership can only continue if they will take my word that I did not damage the driver side armrest and that it was in fact damaged at the dealership.

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