AutoNation Ford Tustin - Service Center

Very polite salesman. He was new, so it took a little longer due to a learning curve, but we all gotta learn somehow. He was new, so it took a little longer due to a learning curve, but we all gotta learn somehow. More

David took care of my service very well. Awesome customer service . I’m happy that I have reached out to David and was serviced in given time and provided good feedback on my car condition f Awesome customer service . I’m happy that I have reached out to David and was serviced in given time and provided good feedback on my car condition for the future. More

Thank You Brittany. You made feel as if I was the only customer being the Service Department was busier than a bee hive. Also the friendliness of your coworkers are unma You made feel as if I was the only customer being the Service Department was busier than a bee hive. Also the friendliness of your coworkers are unmatched anywhere. Great team you all provide. More

A little disappointed. I was going out for a trip this Labor Day weekend and wanted to make sure my car had its service before I left. Well... on my way back from my trip, I was going out for a trip this Labor Day weekend and wanted to make sure my car had its service before I left. Well... on my way back from my trip, I noticed my car had no oil!! How could this be if auto nation just did an oil change!!! So I guess I wasted a whole day waiting for my car that never got serviced. What a joke. Be aware and make sure if you this place to check to make sure the work they say was done, is done. Glad I did not get stranded and nothing major happened to my car. :( More

SORRY I KNOW LITTLE ABOUT AUTO NATION AS A DEALERSHIP BUT DANIEL SIGNED ME IN FOR A RECALL AND THE CAR WAS READY IN 21/2 HOURS. I WAS THRILLED BUT ESPECIALLY WHEN HE SENT LYFT TO MY HOME TO BRING ME BACK TO DANIEL SIGNED ME IN FOR A RECALL AND THE CAR WAS READY IN 21/2 HOURS. I WAS THRILLED BUT ESPECIALLY WHEN HE SENT LYFT TO MY HOME TO BRING ME BACK TO THE DEALERSHIP. THAT REALLY BLESSED ME. DANIEL WAS VERY PLEASANT AND VERY PROFESSIONAL. AND WHEN I GOT TO MY CAR REALIZED IT HAD BEEN NICELY WASHED. THANK YOU. THIS TRIP LEFT ME WITH A VERY GOOD IMPRESSION. More

Awesome service and always I have an updates all my order during my transmission is down during my transmission is down More

Always very helpful in getting everything and beyond what we asked for. Daryl Uhrich is our go to guy. We bought our car with his help and when we need service he makes sure we are well taken care of. We giv we asked for. Daryl Uhrich is our go to guy. We bought our car with his help and when we need service he makes sure we are well taken care of. We give him a A+ and Auto Nation Ford. More

Great job ! I have been taking my 2019 Ford Edge to this service center for regular maintenance and have always been please with price, outstanding customer ser I have been taking my 2019 Ford Edge to this service center for regular maintenance and have always been please with price, outstanding customer service, and ease of making appointments. They washed my car without even being asked, and on past visit, had outstanding precautionary measures during the height of Covid. I’m 65 and I really appreciated that! Six stars please! More

Very professional , excellent service Short wait time . Car got washed too . Danny was great Thank you, Brian Car got washed too . Danny was great Thank you, Brian More

The service center did a good job. They were very busy at 9:40am when we arrived. They had Wi-Fi in the lounge for us to use while we waited & Christian did a great job of checking i They were very busy at 9:40am when we arrived. They had Wi-Fi in the lounge for us to use while we waited & Christian did a great job of checking in with us every so often to let us know where we were at in the process. The service took less than 5 hours to complete, which seemed like a long time, but we understood they were busy. More