AutoNation Ford Tustin - Service Center

A little disappointed. I was going out for a trip this Labor Day weekend and wanted to make sure my car had its service before I left. Well... on my way back from my trip, I was going out for a trip this Labor Day weekend and wanted to make sure my car had its service before I left. Well... on my way back from my trip, I noticed my car had no oil!! How could this be if auto nation just did an oil change!!! So I guess I wasted a whole day waiting for my car that never got serviced. What a joke. Be aware and make sure if you this place to check to make sure the work they say was done, is done. Glad I did not get stranded and nothing major happened to my car. :( More

SORRY I KNOW LITTLE ABOUT AUTO NATION AS A DEALERSHIP BUT DANIEL SIGNED ME IN FOR A RECALL AND THE CAR WAS READY IN 21/2 HOURS. I WAS THRILLED BUT ESPECIALLY WHEN HE SENT LYFT TO MY HOME TO BRING ME BACK TO DANIEL SIGNED ME IN FOR A RECALL AND THE CAR WAS READY IN 21/2 HOURS. I WAS THRILLED BUT ESPECIALLY WHEN HE SENT LYFT TO MY HOME TO BRING ME BACK TO THE DEALERSHIP. THAT REALLY BLESSED ME. DANIEL WAS VERY PLEASANT AND VERY PROFESSIONAL. AND WHEN I GOT TO MY CAR REALIZED IT HAD BEEN NICELY WASHED. THANK YOU. THIS TRIP LEFT ME WITH A VERY GOOD IMPRESSION. More

Awesome service and always I have an updates all my order during my transmission is down during my transmission is down More

Always very helpful in getting everything and beyond what we asked for. Daryl Uhrich is our go to guy. We bought our car with his help and when we need service he makes sure we are well taken care of. We giv we asked for. Daryl Uhrich is our go to guy. We bought our car with his help and when we need service he makes sure we are well taken care of. We give him a A+ and Auto Nation Ford. More

Great job ! I have been taking my 2019 Ford Edge to this service center for regular maintenance and have always been please with price, outstanding customer ser I have been taking my 2019 Ford Edge to this service center for regular maintenance and have always been please with price, outstanding customer service, and ease of making appointments. They washed my car without even being asked, and on past visit, had outstanding precautionary measures during the height of Covid. I’m 65 and I really appreciated that! Six stars please! More

Very professional , excellent service Short wait time . Car got washed too . Danny was great Thank you, Brian Car got washed too . Danny was great Thank you, Brian More

The service center did a good job. They were very busy at 9:40am when we arrived. They had Wi-Fi in the lounge for us to use while we waited & Christian did a great job of checking i They were very busy at 9:40am when we arrived. They had Wi-Fi in the lounge for us to use while we waited & Christian did a great job of checking in with us every so often to let us know where we were at in the process. The service took less than 5 hours to complete, which seemed like a long time, but we understood they were busy. More

I had an excellent experience at this Ford Dealership. I received an oil change and a rear bulb replacement. They were fast, reasonable pricing, and communicated every step of the process with me. I received an oil change and a rear bulb replacement. They were fast, reasonable pricing, and communicated every step of the process with me. More

been dealing with dealer for many years purchased many new vehicles all the way back to macpherson ford joe new vehicles all the way back to macpherson ford joe More

Couldn't understand why in the past my A/C could be checked and charged with no questions asked, and now after supposedly after renewing the warranty ( I requested a bumper to bumper), they wanted to c checked and charged with no questions asked, and now after supposedly after renewing the warranty ( I requested a bumper to bumper), they wanted to charge me Just to look at it!!! Something is different and I feel very dissatisfied and quite frankly confused. Not a comfortable feeling. More