AutoNation Ford Tustin - Service Center

Brittany (service advisor) and Landon (service tech) were exceptionally helpful in going the extra mile to resolve an issue in the online scheduling system and oil maintenance service. Thanks a million!!! exceptionally helpful in going the extra mile to resolve an issue in the online scheduling system and oil maintenance service. Thanks a million!!! More

Diagnosis was over $200. A little too much for minor issues. Anyways, customer service was nice. A little too much for minor issues. Anyways, customer service was nice. More

When I arrived on time for my appointment, it took much too much time before I was greeted. I got out of my car and stood waiting. A truck drove up after I had been waiting. Two men got out of the truck too much time before I was greeted. I got out of my car and stood waiting. A truck drove up after I had been waiting. Two men got out of the truck and and were greeted immediately. They engaged in a conversation with one of the advisors. I still was not even acknowedged. When I was finally acknowledged, I had to wait a while before I was helped. More

Worked with Daniel to check on a dead battery for my Mach-E. Had battery replaced. Good service. Thanks! Mach-E. Had battery replaced. Good service. Thanks! More

Worked with Christian to get a recharge of my 2008 Ford Escape Hybrids dead EV battery. Unfortunately the Electrical Dept. was backed up and getting in for service took much longer than expected. That sa Escape Hybrids dead EV battery. Unfortunately the Electrical Dept. was backed up and getting in for service took much longer than expected. That said, Christian was in constant communication with me (including over the Thanksgiving Holiday), and was extremely accommodating in terms of the service cost. Was very pleased with the entire process. More

I had mixed emotions about returning to this dealership but I'm pleased I did. The service for my 100,000 mile check has been great so far. The service writer was very helpful & my car was completed prompt but I'm pleased I did. The service for my 100,000 mile check has been great so far. The service writer was very helpful & my car was completed promptly. More

I recently had the pleasure of servicing my Mustang at Ford Auto Tustin, and I couldn't be more satisfied with the experience. Delia, my service representative, went above and beyond to ensure everything Ford Auto Tustin, and I couldn't be more satisfied with the experience. Delia, my service representative, went above and beyond to ensure everything was taken care of seamlessly. A special shout-out to the service tech who worked on my car, especially the exhaust – their expertise and attention to detail were evident in the fantastic results. The team at Ford Auto Tustin did an exceptional job overall, and I'm truly impressed with the quality of their work. Thanks to everyone involved for making my visit a positive one. I highly recommend this dealership for their outstanding service! More

What keeps me returning to AutoNation Ford Tustin even when it’s farther away than my local Ford dealership? It’s all about the service! I periodically, as in not overly often, receive mail/emails remindi when it’s farther away than my local Ford dealership? It’s all about the service! I periodically, as in not overly often, receive mail/emails reminding me of needed service along with coupons that actually help bring down cost. Recently, I got my car serviced and made the purchase of tires at a price comparable to Costco. Along with the great offers, the service is awesome! Bob is the best service rep! He’s professional, personable, and always makes sure my car gets the best possible service for a reasonable price. Very happy with my last car service and enjoying driving with 4 new tires that came at the price of buy 3 and get 1 for $1! If this experience continues to be the norm, we will keep returning to AutoNation Ford Tustin for services and down the road when considering purchasing a new car! More

Bought my car in for maintenance at 8am, was ready for pickup before the day was over pickup before the day was over More

Ford AutoNation performed service on my Expedition, they were professional, friendly and finished the work ahead of schedule. were professional, friendly and finished the work ahead of schedule. More