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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
667 Reviews

667 Reviews of AutoNation Ford Tustin - Service Center

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September 17, 2022

My service advisor Christian was very helpful. I would give them 10 stars. Thank you for all the help with my 2011 flex . The A/c repair is perfect. More

by Jackiefinazzo.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Sep 19, 2022 -

AutoNation Ford Tustin responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

September 17, 2022

Christian took excellent care of myself & vehicle. I waited less time than expected. My car was serviced and washed. Christian has great interpersonal skills, treated me with kindness and respect. I a More

by Farkel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Sep 21, 2022 -

AutoNation Ford Tustin responded

Hi Farkel, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 16, 2022

Service manager Greg did a fabulous job on my car. He has incredible follow-up and I can tell he lives by the moto of making sure each customer is completely satisfied with the choice they made to buy More

by usc4evr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg M.
Sep 19, 2022 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2022

I needed to get an oil change before making a long drive. I called and was able to get an appt the next day. They took my truck in quickly, and got he works completed in timely manner. Christian Kirk did More

by bguitar65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Sep 19, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 16, 2022

Service advisor was nice and polite and knowledgeable. The service time was shorter then expected thank you Christian. More

by Bcl.2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, service advisor
Sep 19, 2022 -

AutoNation Ford Tustin responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

September 15, 2022

I was very satisfied the Auto Nation’s service. I’m sure to come back next service. More

by KO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Sep 19, 2022 -

AutoNation Ford Tustin responded

Hello there! Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 14, 2022

I’m new to the area and I needed a couple things done to my car. I could see how busy the service department was but Christian jumped right in and helped me with what I needed done. Everyone was friendly More

by Islandgirl080671
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Sep 18, 2022 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 14, 2022

Very polite salesman. He was new, so it took a little longer due to a learning curve, but we all gotta learn somehow. More

by kyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk, Christian
Sep 18, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 09, 2022

David took care of my service very well. Awesome customer service . I’m happy that I have reached out to David and was serviced in given time and provided good feedback on my car condition f More

by Abhishek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tach
Sep 14, 2022 -

AutoNation Ford Tustin responded

Hi Abhishek, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Sep 14, 2022 -

Abhishek responded

Thanks a lot

September 07, 2022

Thank You Brittany. You made feel as if I was the only customer being the Service Department was busier than a bee hive. Also the friendliness of your coworkers are unma More

by Gabby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany
Sep 12, 2022 -

AutoNation Ford Tustin responded

Hi Gabby, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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