AutoNation Ford Tustin - Service Center
Tustin, CA
670 Reviews of AutoNation Ford Tustin - Service Center
It is ridiculous that they took my apt, only to tell me when I got there that they cannot look at my car today. What is the point of an apt! When we scheduled the apt. we told them exactly what I needed se when I got there that they cannot look at my car today. What is the point of an apt! When we scheduled the apt. we told them exactly what I needed service on....I have 3 kids and it is not easy to make an any type of apt. No respect for anyone's time. I will say the gentleman who helped me at the service desk was great and very customer service oriented. More
Christian took excellent care of myself & vehicle. I waited less time than expected. My car was serviced and washed. Christian has great interpersonal skills, treated me with kindness and respect. I a I waited less time than expected. My car was serviced and washed. Christian has great interpersonal skills, treated me with kindness and respect. I am extremely happy with my experience this time. More
My service advisor Christian was very helpful. I would give them 10 stars. Thank you for all the help with my 2011 flex . The A/c repair is perfect. I would give them 10 stars. Thank you for all the help with my 2011 flex . The A/c repair is perfect. More
Service manager Greg did a fabulous job on my car. He has incredible follow-up and I can tell he lives by the moto of making sure each customer is completely satisfied with the choice they made to buy He has incredible follow-up and I can tell he lives by the moto of making sure each customer is completely satisfied with the choice they made to buy a Ford. Thank you Greg and keep up the great work! Jackie More
I needed to get an oil change before making a long drive. I called and was able to get an appt the next day. They took my truck in quickly, and got he works completed in timely manner. Christian Kirk did I called and was able to get an appt the next day. They took my truck in quickly, and got he works completed in timely manner. Christian Kirk did a great job getting me in and out. More
I’m new to the area and I needed a couple things done to my car. I could see how busy the service department was but Christian jumped right in and helped me with what I needed done. Everyone was friendly my car. I could see how busy the service department was but Christian jumped right in and helped me with what I needed done. Everyone was friendly and attentive even with the amount of customers they had coming in. More