AutoNation Ford Tustin - Service Center
Tustin, CA
667 Reviews of AutoNation Ford Tustin - Service Center
I ended up at Tustin Ford after a terrible experience at another dealership. I have since stuck with and recommended them for nearly 10 years with two different cars. Every experience I have there is bett another dealership. I have since stuck with and recommended them for nearly 10 years with two different cars. Every experience I have there is better than I expect. Servicing a car can be stressful - but they make it easy by always being helpful and reasonable. Most recently, I needed new tires. Friends of mine had recommended a “discount” tire place - so I gave it a shot. Big mistake! After getting the run around, I returned to Tustin Ford. Christian made it easy by showing me the options, discussing the best fit for my needs, and gave me an amazing price. Beat the “discount” place by nearly $400! Thank you!! More
Daniel was Professional Kind Trust worthy. Arranged a Lyft for me. gave reasonable recommendation to rotate tires. Also took care of a broken rattling 4 wheel drive thing and a couple recalls Arranged a Lyft for me. gave reasonable recommendation to rotate tires. Also took care of a broken rattling 4 wheel drive thing and a couple recalls 2017 Raptor!!! More
I spoke with the Service Manager, Greg, on Monday morning to arrange for a comprehensive service for my new '02 Thunderbird that had been a "Garage Queen" for 20 years. He was very friendly and assured me t to arrange for a comprehensive service for my new '02 Thunderbird that had been a "Garage Queen" for 20 years. He was very friendly and assured me that they could accommodate my needs. When I arrived on Tuesday morning, my service advisor, Brittany, knew just what to do to make sure the car would be road worthy as my new everyday drive. She kindly called a Lyft car for me to get home and again to return to the dealership when the car was ready. This was a complete surprise! I felt like a total VIP! Having a cool Starbucks coffee machine in their lobby was a nice touch; and, they even washed the car so it looked beautiful when I picked it up. So happy to have found a great team at AutoNation Ford Tustin to partner with me in the care and enjoyment of my vehicle! Thanks for a wonderful experience! More
From scheduling to service, everything was perfect. Christian took great care of me. I have purchased and have been having my cars serviced at Auto Nation Ford Tustin since 2014. In 2019 I purchased a Christian took great care of me. I have purchased and have been having my cars serviced at Auto Nation Ford Tustin since 2014. In 2019 I purchased a specific vehicle I wanted from another dealership and took back for only one service. The experience was terrible and I happily returned to AutoNation Ford Tustin where I know I will get quality customer service. More
What Others Say I was greeted the moment I entered the building. The staff treated me great and ensure I was well informed the entire time. I definitely recommended this place to all friends and any stran building. The staff treated me great and ensure I was well informed the entire time. I definitely recommended this place to all friends and any strangers interested in an extremely helpful dealership. More
I had an outstanding experience at AutoNation, Tustin, California. The gentleman that helped me, Christian, did an outstanding job and help me make the right selections for the things that I needed on my California. The gentleman that helped me, Christian, did an outstanding job and help me make the right selections for the things that I needed on my truck. He came in two different times to tell me what was going on and how long it was gonna take and told me certain things that the truck needed, which I totally agreed with. After the pleasant experience with Christian, I went to get in my truck to leave and it was spotless. It was clean tires were polished the inside, clean in the truck drove wonderfully. I just want to thank Christian for the great job and he’s a complete asset to your company . Randy Sheffer (714) 928-9408 More