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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
667 Reviews

667 Reviews of AutoNation Ford Tustin - Service Center

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October 31, 2022

I contacted the dealer regarding an issue with my car. Spoke to Christian who was very helpful and courteous. Great service and care for my vehicle. Highly recommend. More

by vivamexico90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 10, 2022 -

AutoNation Ford Tustin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2022

Service was great, service tech Christian took good care of me would go back for service again. More

by Nathanwray342
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 10, 2022 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2022

Thanks to Bob Smart my experience wit this dealership is that they are the best. More

by olivana413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 05, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 28, 2022

The service reps are friendly and helpful. The maintenance was done in a timely manner. I was told what might need work in the future. More

by Romycoover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 07, 2022 -

AutoNation Ford Tustin responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

October 27, 2022

Scheduling my recall repair was very easy and completed in a timely manner the day I dropped it off. Brittany was great to work with. Best of all my car was washed after the recall repair! More

by Stephen Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany
Nov 04, 2022 -

AutoNation Ford Tustin responded

Hi Stephen! hank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2022

They did a great job, nice people. The dealership was very welcoming. They even wash your car after they’re done with service big thumbs up. More

by Torres1606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 04, 2022 -

AutoNation Ford Tustin responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2022

Had an 8:40 AM appointment for a recall. Met with Brittney, did paperwork and left. Wife picked me up. Car was ready for pickup after 3PM. It had been cleaned and repaired. Happy with th More

by parktomf100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney Childers
Nov 02, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 25, 2022

Friendly- Fast and Efficient! From initial scheduling with Savanah to arrival at service center to completion of car maintenance I am very pleased. Thank you More

by donniebrazil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Savannah in Service Dept
Nov 02, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 25, 2022

Took my car for an oil change and during the inspection they failed to notice that my AC wasn't working. I haven't used it in a week but the one day I go to use it of course it only blows hot air. Now I h More

by Rvivar4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 03, 2022 -

AutoNation Ford Tustin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please Reach out to us at (877) 357-5524 to discuss what we can do to help.

October 25, 2022

The service center staff was wonderful to work with. Troy was my contact and he kept me up to date with the progress of my vehicle. More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
Nov 03, 2022 -

AutoNation Ford Tustin responded

Hi Diana, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Tustin! Feel free to stop by if you ever need any more help.

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