AutoNation Ford Tustin - Service Center

This is my first time taking my Bronco Sport for an oil change and it took about 3 hours for them to get it changed and I had set up an appointment. I did wait for my car only because I was going to use th change and it took about 3 hours for them to get it changed and I had set up an appointment. I did wait for my car only because I was going to use the time to finish up things I needed to do on my laptop but next time I go I know not to wait for it again. Hey at least they gave my car a nice little wash. More

Brittany did a great job! She did everything possible to make it a great experience! She did everything possible to make it a great experience! More

Troy my service advisor was awesome, very helpful,knowledgeable, and efficient. Communication on status was great too. helpful,knowledgeable, and efficient. Communication on status was great too. More

In the past we have had good experience there but this last time was a disaster. Horrible communication and follow through I need to have the rest of the work done but am leery of taking it back there. last time was a disaster. Horrible communication and follow through I need to have the rest of the work done but am leery of taking it back there. More

The service was done timely, and customer service was great. Staff was friendly and very helpful. great. Staff was friendly and very helpful. More

Tustin dealership was great. I dropped my car off and they shuttled me to and back from work the same day. They also washed my car. I dropped my car off and they shuttled me to and back from work the same day. They also washed my car. More

Professional and friendly staff. Good customer service. Nice waiting area for customers. Their service prices are reasonable. Good customer service. Nice waiting area for customers. Their service prices are reasonable. More

Brittany was very good-first time is a handful of service visits that the rating is top notch. I used to have a great service rep (Tony), but he was promoted, and it has been very frustrating since. I am loo visits that the rating is top notch. I used to have a great service rep (Tony), but he was promoted, and it has been very frustrating since. I am looking forward to working exclusively with Brittany Childers. More

Service was fantastic. Never been disappointed. Very efficient and they go out of their way to help Never been disappointed. Very efficient and they go out of their way to help More

Very pleased. Extremely responsive to my minor emergency during trip to Orange County. Would recommend. Extremely responsive to my minor emergency during trip to Orange County. Would recommend. More