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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
667 Reviews

667 Reviews of AutoNation Ford Tustin - Service Center

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December 13, 2022

I was very satisfied with the service on my vehicle at this location. Christian was very attentive and courteous. My car was ready in a timely manner More

by dannynelvira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Dec 16, 2022 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 12, 2022

always good service - a bit of delay this time, all day for simple oil change More

by schinowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah
Dec 14, 2022 -

AutoNation Ford Tustin responded

Hi Schinowsky, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please reach out to our manager Jeff at 714-508-2800 or via email at nicolsj@autonation.com. We hope to hear from you.

December 12, 2022

Everything was fantastic about service. Danny was outstanding and service was fast with great communication. More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Dec 14, 2022 -

AutoNation Ford Tustin responded

Hi Max, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 11, 2022

Took my car there for oil change with a 2pm appointment. I was on time and a service advisor approached me 17 minutes later. The work order given to me when I picked up the car had a written inspecti More

by Mercury Mariner owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Amaya
Dec 13, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5558 to discuss what we can do to help.

December 09, 2022

Great service, communication from the service advisor from drop off till pick up was excellent. More

by Miguelc8138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Dec 12, 2022 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe, and we'll see you on the road.

December 07, 2022

The Service advisor Christian was great. It took little time to drop off and pick up my vehicle More

by dan.castrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Dec 09, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Tustin! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 07, 2022

Brittany was extremely helpful and efficient in helping me with my car service of 2 recalls and and a tube of touch up paint. She contacted me as soon as my car was ready and pick up was eady More

by Juliemeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Dec 09, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Tustin! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2022

It's a reliable and responsible dealer, I keep doing maintenance for many years. Always satisfied. More

by Hua
Recommend Dealer
Yes
Employees Worked With
Daniel?
Dec 06, 2022 -

Hua responded

Great work

December 05, 2022

Ford Autonation was organized and efficient. It took little time to drop off and pick up my vehicle. The repair was done quickly and the car operates well. Additionally, the service person wa More

by donald.yax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah
Dec 08, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 05, 2022

Great service, all issues resolved , needed new glow plugs on a 20 year old truck, now my truck runs like new, More

by reed.l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanah
Dec 08, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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