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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
670 Reviews

670 Reviews of AutoNation Ford Tustin - Service Center

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January 03, 2023

100K Raptor Maintenance done very well. Glad I took my Raptor to a local Ford dealer. More

by Schnabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Jan 06, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 02, 2023

I had a really good experience this time. Troy provided excellent service, great communication and made sure everything was taken care of for my vehicle. He even ordered a part and had it ins More

by Melody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Blazer
Jan 05, 2023 -

AutoNation Ford Tustin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 02, 2023

They didn't finish the whole service to my truck and I was charged for a service they didn't do, so if I didn't check the receipt I would be paying for a service that I did not receive. This is not ok! More

by anthhonioma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian
Jan 05, 2023 -

AutoNation Ford Tustin responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Tustin. Our General Manager would like to help turn your experience around. If you're willing, please reach out to us at (877) 357-5524 to discuss what we can do to help.

January 01, 2023

Very helpful and answered all of my questions. Car was clean and returned to me in a timely manner More

by haleymwirtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Jan 04, 2023 -

AutoNation Ford Tustin responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 31, 2022

I bought my car here in 2014 and have never taken it any other place for maintenance and service. I trust the friendly and knowledgeable service advisors. More

by Mfox_60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 04, 2023 -

AutoNation Ford Tustin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 31, 2022

Good dealership for sales and service. Busy and knowledgeable people. I’ve bought three cars from them More

by veranogardens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 04, 2023 -

AutoNation Ford Tustin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 30, 2022

Thanks Christian for a great service experience! We will be back to see you again! More

by sadams118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 03, 2023 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 30, 2022

They sell great products & provide great service. We have been buying Fords from this dealership for almost ten years More

by gkaat4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amaya
Jan 03, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 28, 2022

I took my F-150 in for it's first oil change service. I had made an appointment with Christian, and told him I was going to have to wait while the truck was being serviced. I got there just after 7 AM, a More

by mike4339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 01, 2023 -

AutoNation Ford Tustin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2022

Great customer service. Took the time to explain all services and even the rewards program from Ford. More

by pat.johnson714
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brittany
Jan 01, 2023 -

AutoNation Ford Tustin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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