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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
667 Reviews

667 Reviews of AutoNation Ford Tustin - Service Center

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March 10, 2023

Service was done quickly and with zero fuss. Website made making the appointment easy. Troy did a great job helping get everything done and out the door. More

by Jim0987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Mar 13, 2023 -

AutoNation Ford Tustin responded

Hello, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 04, 2023

Prompt service, service rep communicated everything I needed to hear. The truck was ready when promised More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 08, 2023 -

AutoNation Ford Tustin responded

Hi Eric, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 03, 2023

I made an appointment. My service advisor was out but Christian helped out. Quick and efficient. Would recommend this dealership service center location for Ford owners. More

by LillieAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Mar 07, 2023 -

AutoNation Ford Tustin responded

Hello Lillieam, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Tustin and we hope to be of service again in the future.

February 28, 2023

Daniel was fantastic, very accommodating, cordial, and displayed great customer rapport. Service was on par! More

by erik.zugarazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 05, 2023 -

AutoNation Ford Tustin responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2023

Christian was very nice and professional his commutation was good and took care of an issue that came up. More

by fattrussoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Mar 04, 2023 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2023

Daniel Amaya was awesome from the moment I showed up in the service drive. He was friendly and took the time to help me identify the issue that I was having with my vehicle. Thanks again for the attenti More

by KeithS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amaya
Feb 27, 2023 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 22, 2023

I bought my Ford Escape from AutoNation Ford of Tustin. I keep going back to get the "Works Oil Change" and always upgrade to the Penzoil Platinum Ultra. My 2.0 Ecoboost engine still runs great after 125,0 More

by SealBeachJim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Blaser
Feb 26, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

February 22, 2023

I took my Ford Fusion for some recalls, some were performed and some delayed to March. Everything else was great. More

by aburwein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Childers
Feb 26, 2023 -

AutoNation Ford Tustin responded

Hello Aburwein, we appreciate you taking the time to leave us this feedback. Please contact us when you have an opportunity, and we will be more than happy to try and turn your experience around. Reach out to us at (877) 357-5524

February 20, 2023

The Service Advisor, Troy, was absolutely the most professional & polite. All work was completed on time More

by Silver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Feb 23, 2023 -

AutoNation Ford Tustin responded

Hello, thank you for your kind review; we are happy to pass along your comments to Troy here at AutoNation Ford Tustin! Feel free to stop by if you ever need any more help.

February 16, 2023

This dealership is full of smiling employees who are eager to help. Christian in Service was really nice and helped me set up my Apple Play. Scott, the GM, even stopped by the Customer lounge to shake More

by stinkerbell1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Scott
Feb 19, 2023 -

AutoNation Ford Tustin responded

Hello, we are pleased to hear you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

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