AutoNation Ford Tustin - Service Center
Tustin, CA
667 Reviews of AutoNation Ford Tustin - Service Center
AutoNation Ford, Tustin always provides exceptional customer service. Reliable & Professional service in all departments at all times. Thank you. customer service. Reliable & Professional service in all departments at all times. Thank you. More
I have purchased several cars from this dealer. They have been great to work with. Although the Sales staff is fantastic to work with, the Service Department is where they really shine. I have had They have been great to work with. Although the Sales staff is fantastic to work with, the Service Department is where they really shine. I have had the good fortune to work with Bob Selff in the Service Department and he is a 5 Star individual. He is honest, knowledgeable and professional. I would and have reccommended Bob Selff to friends and family. More
While my rep was overall fine no time was really taken to explain anything to me before or after my car was looked at. I asked for an explanation of what could cause a leaking battery and was told “that’s ju explain anything to me before or after my car was looked at. I asked for an explanation of what could cause a leaking battery and was told “that’s just what the guy told me.” More
I wanted to thank the Ford Center specialists, I really liked their work. Starting from online recording and ending with the speed and quality of work of specialists. I changed the oil very quickly, fast liked their work. Starting from online recording and ending with the speed and quality of work of specialists. I changed the oil very quickly, faster than it was stated) they checked everything, controlled it, gave their recommendations. From now on, I will only service my Ford here. More
Daniel was nice and knowledgeable. The girl who greeted me was pleasant. It was nice to receive a text and email that my truck was done. When I pick the truck up, Daniel went over the The girl who greeted me was pleasant. It was nice to receive a text and email that my truck was done. When I pick the truck up, Daniel went over the repair bill with me very pleased overall. More
Our Service Advisor was Brittney Childers and she did a great job of managing our expectations and communication very well. The work was completed on time and to our satisfaction. great job of managing our expectations and communication very well. The work was completed on time and to our satisfaction. More
The customer service was friendly and honest. The work performed resolved the issues that I was looking for. Overall, I had a pleasant experience. The work performed resolved the issues that I was looking for. Overall, I had a pleasant experience. More
I had concerns about the services delivered. Upon raising ; those concerns were immediately addressed by the service department management. Upon raising ; those concerns were immediately addressed by the service department management. More