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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
667 Reviews

667 Reviews of AutoNation Ford Tustin - Service Center

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April 28, 2023

Fast, efficient, courteous. Christian was accurate and trustworthy as expected. I will request this gentleman again as my interaction with Tustin Ford moves forward. More

by rb
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
May 01, 2023 -

AutoNation Ford Tustin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

April 20, 2023

Very good service provided by Christian. 1) He took time to get pre-approved replacement of windshield with Element Fleet 2) He proactively called me to verify appointment 3) Also, appre More

by paiker930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Apr 27, 2023 -

AutoNation Ford Tustin responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 10, 2023

Christian was super helpful and got me in and out of the dealership within minutes. My car was finished in the exact amount of time he quoted and he made the pickup and drop off process extremely easy. More

by julialicona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Apr 20, 2023 -

AutoNation Ford Tustin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

Excellent customer service my advisor was great no issues overall they did the service and then cleaned the car spotless More

by Jimjohns1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney
Apr 20, 2023 -

AutoNation Ford Tustin responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 06, 2023

Staff (Delia) was very responsive and upfront about the work required and the cost of the repairs. I've been to the dealership many times in the past and expect to continue going there for my servicing n More

by mmindiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delia Valenzuela
Apr 20, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 05, 2023

The service department is awesome. Great people and very organized. Brittany was great to work with. More

by pmcarlso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Apr 07, 2023 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

Daniel, in service, was great to work with. Brought my mom's car in for its routine maintenance. In addition to the maintenance, he had the outstanding recall taken care of, something my mom' More

by NCPace
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 03, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Daniel here at AutoNation Ford Tustin! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 27, 2023

I am pleased with the professionalism, communication, and quality of work done on my Ford Truck and car. Bob Selff is a top-notch service advisor and a pleasure to work with. More

by missionjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Mar 30, 2023 -

AutoNation Ford Tustin responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 25, 2023

Savannah Arias was extremely helpful when I took my car in for service and helprled answering all my questions. More

by Alexcabrera61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Arias
Mar 30, 2023 -

AutoNation Ford Tustin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2023

Recalls complete, Savannah arranged to have our leaky battery replaced through our warranty which was very helpful. I also notified Savannah of possible transmission problem, although the problem did More

by cvasquez1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah, Arias
Mar 29, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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