AutoNation Ford Tustin - Service Center
Tustin, CA
670 Reviews of AutoNation Ford Tustin - Service Center
Great customer service! I got my f150 back faster than expected, and they even fixed some miscellaneous things that were not necessary (free of charge). Ask for Christian K. I got my f150 back faster than expected, and they even fixed some miscellaneous things that were not necessary (free of charge). Ask for Christian K.; he will ensure you are cared for. More
Service reps acted irresponsibly. One rep didn't call me back in a timely manner, but eventually made good. Another rep tried to dissuade me from buying an outside vehicle I got inspe One rep didn't call me back in a timely manner, but eventually made good. Another rep tried to dissuade me from buying an outside vehicle I got inspection on, but had no legitimate reason other pushing speculative fear on what 'could' happen.. Neither rep deserves to be fired because it wasn't that serious, but they both need to improve because now I am going to another ford dealer to get any work done. More
I’ve been taking my 2013 Edge to Tustin Ford for service for 10 years. My Service Manager, Bob Selff always takes great car of me and my car with all my car maintenance. for 10 years. My Service Manager, Bob Selff always takes great car of me and my car with all my car maintenance. More
Tustin Ford took excellent care of me when I called and asked to schedule a last minute oil change on a Friday afternoon. They were able to get my truck serviced and back on the road in a couple hours with asked to schedule a last minute oil change on a Friday afternoon. They were able to get my truck serviced and back on the road in a couple hours with minimal inconvenience and I received promotional pricing to boot. I'll be back! More
The dealership always works us into the schedule. We have been very happy with Christian Kirk who has taken over our service account. He's great to call with any unexpected issues and also tell us We have been very happy with Christian Kirk who has taken over our service account. He's great to call with any unexpected issues and also tell us when we have services down the road. This last visit I needed 4 new tires for my car. He got us in the next day and had the alignment done. We were able to pick it up the next morning. More
I got my ford bronco serviced here by Christian who was phenomenal. I was able to make an online appointment for service easily. He answered my questions and came into the waiting room multiple times to gi phenomenal. I was able to make an online appointment for service easily. He answered my questions and came into the waiting room multiple times to give me updates. He went above and beyond with the service and took time to review my extended warranty package details. I would easily recommend him or this Ford dealership. Great experience. More