AutoNation Ford Tustin - Service Center

Christian was a great help ! Professional and Quick !! Fixed my issues quickly and responsively fast !! Professional and Quick !! Fixed my issues quickly and responsively fast !! More

Great service, Chris kept really good communication and professionalism through the whole process and answered all my questions. professionalism through the whole process and answered all my questions. More

Tustin Ford took excellent care of me when I called and asked to schedule a last minute oil change on a Friday afternoon. They were able to get my truck serviced and back on the road in a couple hours with asked to schedule a last minute oil change on a Friday afternoon. They were able to get my truck serviced and back on the road in a couple hours with minimal inconvenience and I received promotional pricing to boot. I'll be back! More

I’ve been taking my 2013 Edge to Tustin Ford for service for 10 years. My Service Manager, Bob Selff always takes great car of me and my car with all my car maintenance. for 10 years. My Service Manager, Bob Selff always takes great car of me and my car with all my car maintenance. More

Broke a part and didn’t let me know. Next day I tried to reach out to resolve the issue and there is 0 help. Manager is out of the office. Next day I tried to reach out to resolve the issue and there is 0 help. Manager is out of the office. More

I got my ford bronco serviced here by Christian who was phenomenal. I was able to make an online appointment for service easily. He answered my questions and came into the waiting room multiple times to gi phenomenal. I was able to make an online appointment for service easily. He answered my questions and came into the waiting room multiple times to give me updates. He went above and beyond with the service and took time to review my extended warranty package details. I would easily recommend him or this Ford dealership. Great experience. More

The dealership always works us into the schedule. We have been very happy with Christian Kirk who has taken over our service account. He's great to call with any unexpected issues and also tell us We have been very happy with Christian Kirk who has taken over our service account. He's great to call with any unexpected issues and also tell us when we have services down the road. This last visit I needed 4 new tires for my car. He got us in the next day and had the alignment done. We were able to pick it up the next morning. More

Excellent service with Christian always communicating well and keeping us informed. We have peace of mind taking our vehicles knowing they catch recalls and take good care of us! well and keeping us informed. We have peace of mind taking our vehicles knowing they catch recalls and take good care of us! More

I first spoke to Clara who was lovely and set up my appointment. My service gal Brittany was fantastic! She knows/loves cars and is extremely personable! She has a very relaxed vibe, but she is sharp! appointment. My service gal Brittany was fantastic! She knows/loves cars and is extremely personable! She has a very relaxed vibe, but she is sharp! I always have a lot of questions, and she was very patient. I cannot say that about all service representatives at all dealerships. Britney is a keeper! I will request her the next time I need my car serviced. More

Daniel Amaya was my Service Advisor, He did a very good job explaining what needed to be done and was very open and honest with me about cost and wait time. The car came back in good condition and very nic job explaining what needed to be done and was very open and honest with me about cost and wait time. The car came back in good condition and very nicely cleaned. More