AutoNation Ford Tustin - Service Center

Great service experience at Ford. My service advisor, Mikayla Madrid, was professional, helpful, and kept me updated the whole time. She made everything smooth, easy, and stress-free. My service advisor, Mikayla Madrid, was professional, helpful, and kept me updated the whole time. She made everything smooth, easy, and stress-free. You can tell she cares about her customers. Highly recommend her and the service team. More

I brought my Ford Transit van for oil change and service. Check in was a breeze and my service advisor Tony really took care of everything. Everyone was great and I will bring my van again for service. Check in was a breeze and my service advisor Tony really took care of everything. Everyone was great and I will bring my van again for service. More

They have been really taking care of my Ford Maverick. They reached out to me shortly after I received notice of a recall by mail and scheduled a visit to take care of the work at my house. The technici They reached out to me shortly after I received notice of a recall by mail and scheduled a visit to take care of the work at my house. The technician showed up as scheduled and performed the repair quickly. Great service! More

Always responsive to customer needs. Sometimes they can be a little slow but always thorough. Sometimes they can be a little slow but always thorough. More

We are a service based company with a fleet of 18 Fords. I come from a family of dealership service department employees and can say I rarely run into advisors as professional and timely as Bobby(Robert Sel I come from a family of dealership service department employees and can say I rarely run into advisors as professional and timely as Bobby(Robert Selff). Our vehicles are handled quickly and Bobby's followups are beyond expectation. The confidence I have in the technicians is high as we have had every issue handled without question of quality. We expect to do business with Ford Tustin for years to come. Thanks Bobby More

all personnel have always treated me right, tha associate assisting me was very helpful & very fast associate assisting me was very helpful & very fast More

Daniel Amaya made my day on the service . ..he took care of every detail and offered me a ride and car drop off . he was able to guide me through the best offer I can get to replace my tires. ..he took care of every detail and offered me a ride and car drop off . he was able to guide me through the best offer I can get to replace my tires. he should be promoted for sure !! More

They are quick and efficient. I was told each and every time that they need to fix and the price of each fix. I would recommend this place to go for anyone needs a vehicle to be r I was told each and every time that they need to fix and the price of each fix. I would recommend this place to go for anyone needs a vehicle to be repaired. More

Service advisors are always nice and helpful. I have had an issue or two pop up but they fixed the first one. The work done is great just need a little bit more communication. I have had an issue or two pop up but they fixed the first one. The work done is great just need a little bit more communication. More

The worst one, No responsibility, don't care about customers, They told me after one day we told you about my cars problem ,now is 5 days and they say I should wait 5 more days. Unblivable customers, They told me after one day we told you about my cars problem ,now is 5 days and they say I should wait 5 more days. Unblivable More