Back

AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
670 Reviews

670 Reviews of AutoNation Ford Tustin - Service Center

Sort by
January 27, 2025

Daniel Amaya made my day on the service . ..he took care of every detail and offered me a ride and car drop off . he was able to guide me through the best offer I can get to replace my tires. More

by busher naim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amaya
Jan 30, 2025 -

AutoNation Ford Tustin responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 01, 2025 -

AutoNation Ford Tustin responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2025

They are quick and efficient. I was told each and every time that they need to fix and the price of each fix. I would recommend this place to go for anyone needs a vehicle to be r More

by auntie-jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know the name
Jan 27, 2025 -

AutoNation Ford Tustin responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Tustin. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jan 29, 2025 -

AutoNation Ford Tustin responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Tustin. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 17, 2025

Service advisors are always nice and helpful. I have had an issue or two pop up but they fixed the first one. The work done is great just need a little bit more communication. More

by Hotfudge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jan 20, 2025 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (714) 627-5558 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 06, 2024

The worst one, No responsibility, don't care about customers, They told me after one day we told you about my cars problem ,now is 5 days and they say I should wait 5 more days. Unblivable More

by kooroshmasroor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Britney
Jul 09, 2024 -

AutoNation Ford Tustin responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our manager Jeff at 714-508-2800 or via email at nicolsj@autonation.com to discuss what we can do to help.

July 04, 2024

Daniel is hands down the best. Top notch customer service. Timely, helpful, great communication. I can't say enough good things about him. More

by jameslee2463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 05, 2024 -

AutoNation Ford Tustin responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2024

Britney always gave me exact advices and quick response. Great support and service. Thank you. More

by Hiro T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney
Jun 19, 2024 -

AutoNation Ford Tustin responded

We are pleased to hear you had such a positive experience with us, Hiro! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2024

This location was clean, efficient and hospitable. Daniel A. welcomed me upon arrival, made helpful recommendations and went the extra mile to make sure my car was safe and up to date before I left. More

by emnielsen24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amaya
Jun 19, 2024 -

AutoNation Ford Tustin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2024

Great job! I found my self in a dire situation you came through for me I was able to come home safely because of your great work. More

by Augustine77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jun 19, 2024 -

AutoNation Ford Tustin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2024

I had a great experience! Daniel Amaya helped me and he was very communicative and responsive. Everyone was very friendly and efficient. More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amaya
Jun 19, 2024 -

AutoNation Ford Tustin responded

Hi Monique, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2024

Great service, easy process, repairs were completed in a timely manner taking into consideration it was through the weekend thank you an ford tustin and Mikayla for all your help More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla
Jun 18, 2024 -

AutoNation Ford Tustin responded

Hi Jose, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

1
...