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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
679 Reviews

679 Reviews of AutoNation Ford Tustin - Service Center

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June 30, 2025

Good customer service, Mark did a great job on communicating on what was going on with the vehicle. The technician as well sending me video of what was done to the vehicle. More

by melgoza.tm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
June 27, 2025

They were super fast and they even cleaned my car very well. I am very happy with the experience overall. More

by mitchelldbryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jun 30, 2025 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 25, 2025

Very easy and convenient service. Constant updates on work progress. Easy to schedule, and get to and from. More

by HM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Jun 26, 2025 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 30, 2025

Great service experience at Ford. My service advisor, Mikayla Madrid, was professional, helpful, and kept me updated the whole time. She made everything smooth, easy, and stress-free. More

by Moises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
Jun 04, 2025 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 28, 2025

I brought my Ford Transit van for oil change and service. Check in was a breeze and my service advisor Tony really took care of everything. Everyone was great and I will bring my van again for service. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
May 30, 2025 -

AutoNation Ford Tustin responded

Hello Steve, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 28, 2025

They have been really taking care of my Ford Maverick. They reached out to me shortly after I received notice of a recall by mail and scheduled a visit to take care of the work at my house. The technici More

by heri.vivar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam
May 30, 2025 -

AutoNation Ford Tustin responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 21, 2025

Always responsive to customer needs. Sometimes they can be a little slow but always thorough. More

by johns1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 24, 2025 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 07, 2025

We are a service based company with a fleet of 18 Fords. I come from a family of dealership service department employees and can say I rarely run into advisors as professional and timely as Bobby(Robert Sel More

by danhvac12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Selff
Mar 10, 2025 -

AutoNation Ford Tustin responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 03, 2025

all personnel have always treated me right, tha associate assisting me was very helpful & very fast More

by kickassmustang18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
daniel...something...👍🏼
Mar 08, 2025 -

AutoNation Ford Tustin responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Mar 10, 2025 -

AutoNation Ford Tustin responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

January 27, 2025

Daniel Amaya made my day on the service . ..he took care of every detail and offered me a ride and car drop off . he was able to guide me through the best offer I can get to replace my tires. More

by busher naim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amaya
Jan 30, 2025 -

AutoNation Ford Tustin responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 01, 2025 -

AutoNation Ford Tustin responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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