AutoNation Ford Tustin

All the staff are very friendly and helpful, but I will have to come back for a third time for same thing. The members on time but the technician doesn't show on time to appt and one time canceled, but did have to come back for a third time for same thing. The members on time but the technician doesn't show on time to appt and one time canceled, but didn't get courtesy call the day before to reschedule . We took time off work and have 45 minute drive to get there. They did fill our gas tank up to try to make up for it. More

Manny was very nice. He assisted me when I arrived and kept me posted on the status of my car. kept me posted on the status of my car. More

Bob is my go-to service rep who makes me feel appreciated and heard. Good experience. and heard. Good experience. More

Good service as usual. Auto nation ford is a long drive for me but it is worth it. for me but it is worth it. More

Very Good service. Toney was very nice and professional. I appreciated that he kept me informed about what was going on. I appreciated that he kept me informed about what was going on. More

My experience was handled with much ease, as I had my company van serviced here for the second time. The appointment was made efficiently, and they provided transportation to and from work while the serv company van serviced here for the second time. The appointment was made efficiently, and they provided transportation to and from work while the service was being completed. Very satisfactory! More

Writing a 5 star review for Andrew Corona over at the service department. I spent some time trying to find a good advisor to work with for the long term. I drive a Shelby and wanted my car taken care of service department. I spent some time trying to find a good advisor to work with for the long term. I drive a Shelby and wanted my car taken care of as if it were their own pride and joy. I was greeted kindly by Bob Self and then referred over to Andrew as he is the mustang guy. I appreciated this gesture. Only had two encounters with Andrew thus far but I can tell he is a service advisor for car enthusiasts and I appreciate that. Hope he gets the recognition for the details he provided. Thank you. More

She never answer the phone, never returned phone messages and never did anything to my car in 14 days. Her manager didn’t seem to care either so I got my car back and took my business else where. and never did anything to my car in 14 days. Her manager didn’t seem to care either so I got my car back and took my business else where. More

We had a great experience buying our expedition from AutoNation Tustin. All the employees we dealt with, went out of their way to assist us. They were all very knowledgeable and answered all of our ques AutoNation Tustin. All the employees we dealt with, went out of their way to assist us. They were all very knowledgeable and answered all of our questions. Our salesman was Pouya and he was great opening any car we wanted to see and was able to answer all of our questions. He made us very comfortable making this purchase.. More

They were dishonest and I would not recommend them to anyone. Said the car was inspected (needed a $800 brake job), when I pointed out the problem during the 5 day return window they kept the car for for anyone. Said the car was inspected (needed a $800 brake job), when I pointed out the problem during the 5 day return window they kept the car for for 5 days and did not offer a rental. Instead of fixing the brakes right (needed new rear drums because the old ones could not be turned) they just slapped on new pads. This dealership is no better than buying private party. Don't trust a word they say. More