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AutoNation Ford Tustin

Tustin, CA

Overview
Reviews
Vehicles
4.6
1,147 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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2 Auto Center Dr

Tustin, CA

92782

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Showing 1,147 reviews

October 29, 2021

The men and women at auto nation ford are courteous and professional . The work performed on my vehicle is done quickly and done right . Thank you More

by MAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob & Danny
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Nov 02, 2021 -

AutoNation Ford Tustin responded

Hi Mac, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2021

Over the top bad service. Can’t get ahold of them on the phone. Service advisors aren’t knowledgeable or helpful. More

by Reviewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew
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October 28, 2021

I was quoted $627 for fuel filter change...all with a straight face! Went to a gas station up the street and had it done in less than an hour for $131. More

by mik_mann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bella and Nathan
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October 28, 2021

Gabriella was great and extremely helpful! The entire process was smooth and easy for service. More

by Austin.kasselmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriella
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Oct 29, 2021 -

AutoNation Ford Tustin responded

Hi Austin, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2021

I’ve been buying and servicing my cars at Auto Nation Ford Tustin for a long time and very happy with the store and service advisor Bob Selff. They always offer exceptional customer service. Thanks More

by ammora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
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Oct 29, 2021 -

AutoNation Ford Tustin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2021

Service was outstanding my advisor was professional and kept me updated every step of the way. They offered Lyft to and from the dealer which was really convenient. More

by jasonderosa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
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Oct 29, 2021 -

AutoNation Ford Tustin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2021

Promised an oil change in 2 hours. took 4 hours. text and voice mail asking for update were not returned. last oil change at this dealer was worse as they had my car ALL day and then tried to keep car o More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
tony bradley
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Oct 29, 2021 -

AutoNation Ford Tustin responded

Hello John, we appreciate you taking the time to leave us this feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can reach out to us at (877) 357-5524 -- we hope to hear from you soon.

October 26, 2021

I took my car in for several repairs the service agent Tony Bradley was great he tried to help me to get Ford to fix some electrical problems my Ford Escape has very low mileage under 40,000 and is only More

by Maribel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Bradley
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Oct 29, 2021 -

AutoNation Ford Tustin responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

October 26, 2021

Christian did a good job with getting me in and out through my appointment. Would use the facility again, great service More

by Tabelitap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian (service department)
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Oct 29, 2021 -

AutoNation Ford Tustin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 26, 2021

2nd vehicle from Autonation..Excellent customer service from Elmer, Robert and Zack. Highly recommend this dealership. Love my new Bronco. More

by Larry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmer, Robert, Zack
Report | Print
Oct 29, 2021 -

AutoNation Ford Tustin responded

Hi Larry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Tustin and we hope to be of service again in the future.

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