
AutoNation Ford Tustin
Tustin, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Had a great experience from the very beginning. Elmer answered all my questions and helped be build my bronco. He was always available when I called or wanted a follow up. He is very patient and accommod answered all my questions and helped be build my bronco. He was always available when I called or wanted a follow up. He is very patient and accommodating. Elmer even waited longer so I could come pick up my Bronco after work. I’ll be contacting Elmer to get set up to build my next one very soon!!! More
We went into automation Ford with the anxiety of having to get out of one lease and hopefully finance or get into another lease, (which hasn’t been easy in 2021.) That is when we met Elmer. He was a very g to get out of one lease and hopefully finance or get into another lease, (which hasn’t been easy in 2021.) That is when we met Elmer. He was a very genuine down to earth guy. He helped us find our next vehicle without pressuring us. He cared and sincerely was looking out for our best interest. Definitely not something I have ever felt while shopping for a car! I highly recommend AutoNation Ford and Elmer for your next car purchase, they were all amazing. More
My service advisor, Gabriela, gave excellent customer service by providing prompt responses in regards to my vehicles' maintenance. In person, was friendly and super helpful and clear on what was happeni service by providing prompt responses in regards to my vehicles' maintenance. In person, was friendly and super helpful and clear on what was happening. I also noticed Gabriela was coordinated perfectly with the mechanic and because of that I knew everything that was going on with my vehicle. 10/10 More
I had a great experience while at Autonation Ford. The manager Dave M., sales rep. Jose R. and finance manager Chris gave excellent service. These guys really appreciate their customers. manager Dave M., sales rep. Jose R. and finance manager Chris gave excellent service. These guys really appreciate their customers. More
The sales representative and financial representative was very helpful with all questions I had an we’re very helpful with the purchase process. very helpful with all questions I had an we’re very helpful with the purchase process. More
Working with Brandon was an absolute pleasure! Brandon was extremely patient, i never felt pressured to make a decision and most importantly he found my dream truck in record time. In todays truck marke was extremely patient, i never felt pressured to make a decision and most importantly he found my dream truck in record time. In todays truck market your lucky to find a used 2020-2021, let alone a brand new 2022 F-250, diesel, Lariat package. Hats off to you Brandon you came through when all else failed. I highly recommend finding Brandon when searching for a new vehicle. More
Honest, easy to work with and schedule an appointment Danny was helpful and let me know about an additional cost I love Autonation Ford!! Danny was helpful and let me know about an additional cost I love Autonation Ford!! More
I scheduled a service appointment for my truck a week ago. They said the guy who does diagnostics wouldn't be there until the following week. So I called up a scheduled another appt, ensuring that they ago. They said the guy who does diagnostics wouldn't be there until the following week. So I called up a scheduled another appt, ensuring that they would be able to do it. All set. I get there for my 10 am appointment and they said that they would need it all day. It's a simple heater issue. Furthermore, they would need to keep if overnight if repairs were needed. So asked if there is a shuttle available. Yes, but it doesn't go to North County where we live (15 miles). I asked why it would take all day for such a simple issue and the service advisor waved her hand and said "all these people are ahead of you, some have been waiting weeks." I asked what good is an appointment if you can't actually do the work? She simply walked away. NEVER will I do business again with Autonation More