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AutoNation Ford Tustin

Tustin, CA

4.6
1,147 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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2 Auto Center Dr

Tustin, CA

92782

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Showing 1,147 reviews

November 20, 2021

Daryl was fantastic as well as the rest of the staff, very courteous. I love the truck, they found exactly what I was looking for! More

by ronwylie13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl fleet sales, George Shire
Nov 25, 2021 -

AutoNation Ford Tustin responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

November 19, 2021

This dealership with it’s amazing staff is what makes long lifetime customers. Always go above and beyond to make everything work out for your needs. More

by Santana1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Nov 24, 2021 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 19, 2021

Unbelievable Experience Best Dealer I have been to no Hassle no Pressure was in an out with my New used 2018 Durango in 3 Hours Will Definitely be Back there when I need another Car More

by Hallett496
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samyak Khandhar Jesus Cabral Zachary Vasquez
Nov 24, 2021 -

AutoNation Ford Tustin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

November 19, 2021

Robert Wasik was friendly, easy to work with and his service was above and beyond. More

by Sabrina8820
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wasik, Robert
Nov 24, 2021 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 19, 2021

This was the worst service experience I ever had. Bella is a complete dud. Her communication skills are worthless at best. My car was at your dealership for 1 week for a lousy minor service. I probably wil More

by klausmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabriella Kelly
November 17, 2021

I had the pleasure of working with Sean and he was wonderful. He gave me updates on the arrival of my bronco every week. Super helpful!! More

by Kelsyzrice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 21, 2021 -

AutoNation Ford Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Sean here at AutoNation Ford Tustin! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 17, 2021

Easiest car purchase process I’ve done. Professional positive team. I was able to get my dream car without any problems. I recommend anyone to come by and take a look at their vehicle options. More

by TWade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto
Nov 21, 2021 -

AutoNation Ford Tustin responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Tustin. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 17, 2021

Unorganized. Mixed up my paper and vehicle with someone else. I got charged a price for another person vehicle when my actual total was cheaper. Still waiting a refund. More

by N
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kirk
Nov 21, 2021 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please reach out to our manager Jeff at 714-508-2800 or via email at nicolsj@autonation.com. to discuss what we can do to help.

November 15, 2021

Bella was very helpful. After leaving my car in the morning. I discovered that i hard lost my wallet. I called the dealership and Bella checked my car for me and found my wallet. She was very nice and More

by all5sport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bella - very pleased with her service , Sydney Thorp
Nov 17, 2021 -

AutoNation Ford Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Tustin! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

Great service received from service advisor, Christian. Did a really good job and made good effort to get me out in a timely manner. More

by JWise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Nov 17, 2021 -

AutoNation Ford Tustin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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