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AutoNation Ford Tustin
Tustin, CA
1,147 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,147 reviews
January 20, 2022
Very pleasant sales process. Very helpful without being overbearing and giving me the time to think through decisions. Overall great experience, everyone was willing to go the extra mile. overbearing and giving me the time to think through decisions. Overall great experience, everyone was willing to go the extra mile. More
by brent.bitner
Employees Worked With
Dylan (Sales) Jesus (Finance)
January 20, 2022
Excellent service. Service advisor Christian was very professional and helpful. He took the time to hear my concerns and explained the services professional and helpful. He took the time to hear my concerns and explained the services More
by blanca.0013
Employees Worked With
Christian
January 18, 2022
SVC quality excellent.But When I arrived, nobody paid SVC quality excellent. But When I arrived, nobody paid attention to me and abandoned. Even I understood that covid epidemic makes service dept lack o SVC quality excellent. But When I arrived, nobody paid attention to me and abandoned. Even I understood that covid epidemic makes service dept lack of employees, I think, some one(svc adviser or receptionist) should receive customer and ask customers needs. In the past, service dept operated a sort of receptionist. But now, no. More
by takuk95
Employees Worked With
Dany
January 18, 2022
Hi, my car has been there for a one month already. At the beginning the adviser told me it was one piece covered by guarante, but the part wasn't there. Later he said he recommends a tune up, and later the beginning the adviser told me it was one piece covered by guarante, but the part wasn't there. Later he said he recommends a tune up, and later he said needs a coil, i said okay. go ahead and do it. even one month before I did that service. He told me that I can drive the car without the part that was missing, so i trusted him, I really needed the car, so went to pick it up. My car had a noise and no coolant, they offered me to put water instead. So I didn't want to drive my car like that. I called yesterday to talk to the manager. but he doesn't have any time to respond to me. The adviser just called and keeps saying he doesn't know when the part is going to be there!! I paid already for the other services. how long is going to take?? More
by cutibonne
Employees Worked With
Bryant Kirk
