AutoNation Ford Tustin
Tustin, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I happened to locate a Ford Mustang at AutoNation Ford Tustin that I was interested in while was overseas. It has been a while since I purchased a new vehicle, but I decided to go ahead and buy it. Tustin that I was interested in while was overseas. It has been a while since I purchased a new vehicle, but I decided to go ahead and buy it. I made an appointment with Sean Sunray. I have been weary with car dealerships for a long time. Going in a I knew I wasn't going to get much leeway in the price of the vehicle and I was too tired to even argue with the Sales Manager. I am sure I payed too much, but the experience wasn't horrendous and I was in and out with my new car in (4) hours. There was a little miscommunication with the optional service contracts, but it was taken care of after the Thanksgiving Holiday. Everyone I dealt with was friendly and courteous and not at all assertive or unpleasant. If I am in the area I would definitely use the Service Department. More
I recently had the pleasure of servicing my Mustang at Ford Auto Tustin, and I couldn't be more satisfied with the experience. Delia, my service representative, went above and beyond to ensure everything Ford Auto Tustin, and I couldn't be more satisfied with the experience. Delia, my service representative, went above and beyond to ensure everything was taken care of seamlessly. A special shout-out to the service tech who worked on my car, especially the exhaust – their expertise and attention to detail were evident in the fantastic results. The team at Ford Auto Tustin did an exceptional job overall, and I'm truly impressed with the quality of their work. Thanks to everyone involved for making my visit a positive one. I highly recommend this dealership for their outstanding service! More
What keeps me returning to AutoNation Ford Tustin even when it’s farther away than my local Ford dealership? It’s all about the service! I periodically, as in not overly often, receive mail/emails remindi when it’s farther away than my local Ford dealership? It’s all about the service! I periodically, as in not overly often, receive mail/emails reminding me of needed service along with coupons that actually help bring down cost. Recently, I got my car serviced and made the purchase of tires at a price comparable to Costco. Along with the great offers, the service is awesome! Bob is the best service rep! He’s professional, personable, and always makes sure my car gets the best possible service for a reasonable price. Very happy with my last car service and enjoying driving with 4 new tires that came at the price of buy 3 and get 1 for $1! If this experience continues to be the norm, we will keep returning to AutoNation Ford Tustin for services and down the road when considering purchasing a new car! More
Elmer Lopez was great after 2 years of waiting I got my F150 Lighting. Elmer was upfront about time and wait. He reached out to me to let me know how is was going. My only issue was they wanted to add dent F150 Lighting. Elmer was upfront about time and wait. He reached out to me to let me know how is was going. My only issue was they wanted to add dent and paint protection that I didn't want. Elmer helped me get them to remove the unwanted items. That made me willing to go through with the sale. I don't blame the sales manager for trying! As a friend of mine says it is an ask. if you don't want it you can walk away. Elmer worked to get it taken off so I didn't. That plus his excellent customer service is why I will come back to work with him again. More
My service advisor Daniel, was so helpful and throughout my visit kept me informed. With a on site video of the underside of the vehicle that reassured me that there was no damage or leaks to worry about. B my visit kept me informed. With a on site video of the underside of the vehicle that reassured me that there was no damage or leaks to worry about. Brakes and tires were inspected and measured as the tires were switched for longer wear. Thank you. More
Worst dealership there is do not buy anything from theses hacks!!! They are lying used car salespeople. The GM is even worse self indulgent meat head. No help just excuses when I tried to purchase my truck o hacks!!! They are lying used car salespeople. The GM is even worse self indulgent meat head. No help just excuses when I tried to purchase my truck out of the lease. 5hey tried to sell me ford finance even though I already had a loan from my CU . My bank called them and asked if they had teenagers running the place, then They never transferred the title it took Three months. The DMV even said these guy are idiots !! That is a lot coming from the DMV then I had to get a lawyer. They kept saying it was not their problem till the lawyer called. Then the title / registration showed up in one day. They tried to tell me the transmission was fine. I just had to have it replaced 38k miles and 3 years old. The service department is the worst in the industry. If you have to buy a Ford steer clear of this dealership. More