AutoNation Ford Tustin

The service staff was courteous and helpful. There was an issue sorting out the warranty on my certified used car and the service manager made sure that my vehicle received the necessary repairs There was an issue sorting out the warranty on my certified used car and the service manager made sure that my vehicle received the necessary repairs. More

I worked with Danny Zamora and David Tach. Very helpful and courteous. Car now at dealership for work. David arranged rental for me...all went well. Very happy with service so far. Very helpful and courteous. Car now at dealership for work. David arranged rental for me...all went well. Very happy with service so far. More

Tustin's Autonation is atrocious. I took my car in for a service and an oil change. My car was in perfect condition, and they performed a thorough inspection and checked everything. T I took my car in for a service and an oil change. My car was in perfect condition, and they performed a thorough inspection and checked everything. The following day, I start my car and notice that the engine light has come on. I returned it and they confirmed something happened when servicing my car. Christian, the adviser with whom I was working, filed a claim to have my car repaired, but Ford corporate denied it, claiming the dealership is responsible. I've been attempting to contact the manager. I've called multiple times and written emails, but no one has returned my call. I'm very unhappy since my car was in excellent condition until I took it to the dealer two weeks ago. More

I have a plugin vehicle and noticed it suddenly not charging at the 24 miles it was charging five years ago. I feel that as part of the maintenance program at the dealer they should also be looking int charging at the 24 miles it was charging five years ago. I feel that as part of the maintenance program at the dealer they should also be looking into whether or not the battery is charging properly besides the typical maintenance care. Buying a plug in vehicle is to drive on electricity not gas and the dealer seems to not really be concerned if the EV is running properly on electric mode. Now they want to charge $200 to do an assessment on the battery after taking the car there for years. When I've called to get some info on the operation of the charging system and how it works and why it's not charging, there seems to be conflicting information I'm receiving vs online information. Do these automotive advisors know anything? Very frustrating! More

Excellent customer service, honest, and efficient. I have bought my last 2 vehicles there and have been impressed on both occasions. Elmer and Zach are excellent and very knowledgeable. I have bought my last 2 vehicles there and have been impressed on both occasions. Elmer and Zach are excellent and very knowledgeable. More

Preparing for a long trip can be stressful in its self but after getting my truck back from Ford Autonation a lot of the stress was gone. Thanks to Bella and the team there for taking care of my truck. We but after getting my truck back from Ford Autonation a lot of the stress was gone. Thanks to Bella and the team there for taking care of my truck. We traveled 1100 miles and covered 6 states! Ready to do it again. More

Go to Autonation Ford Tustin if prefer to be greeted in a professional personal friendly manner. ANFord Tustin is there for YOU ! professional personal friendly manner. ANFord Tustin is there for YOU ! More

Auto nation ford Tustin gave me a great deal hassle free and no pressure next time I need a car I’m going to them and no pressure next time I need a car I’m going to them More

Even when I found 2 issues with my new/used vehicle 2 weeks later, they fixed it at no cost to me weeks later, they fixed it at no cost to me More