AutoNation Ford Tustin

Friendly, fast and thorough. I’ve been a service customer for a long time at AutoNation Tustin and they have always done great service and fair too. On my recent visit, Service W I’ve been a service customer for a long time at AutoNation Tustin and they have always done great service and fair too. On my recent visit, Service Writer, Christian Kirk took care of me and my car. They make recommendations to alert owners to what needs to be done and When so it can be scheduled ahead of a failure. I would recommend this dealer. More

Very friendly and professional. Had a great experience with salesman Frank. No pressure, just wanted to help . Had a great experience with salesman Frank. No pressure, just wanted to help . More

I scheduled an oil change and an alignment. My overall experience and expectation was very good. My overall experience and expectation was very good. More

Always prompt and courteous service Cristian kept me updated on the Service needed ,cost and time it was going to take for the service to take He also arranged for a ride home as well as bake to the Ser updated on the Service needed ,cost and time it was going to take for the service to take He also arranged for a ride home as well as bake to the Service Department when my car was done .He showed excellent PR. More

I had an appointment for 10 am, however the lady who was supposed to check me in did not do that till 10:15 and I finally asked someone else to do it for me! She even did not bother herself to apologize fo supposed to check me in did not do that till 10:15 and I finally asked someone else to do it for me! She even did not bother herself to apologize for the delay and was taking her time to do other stuff, greeting with her associates and mingling. Even after she noticed that someone else is taking care of me, she did not try to justifying her delay or even fake an apology. More

Fantastic staff, very nice lounge and loved the white glove treatment from start to finish! I will definitely purchase from them again if the opportunity arises. glove treatment from start to finish! I will definitely purchase from them again if the opportunity arises. More

All the staff are nice and very helpful. Customer lounge are comfy and clean and spacious. Customer lounge are comfy and clean and spacious. More

I ordered a Ford Maverick through AutoNation with Elmer Lopez. He called me whenever he had updates on my order and accommodated changes I made to my order. His dedication and immediate response to my ques Lopez. He called me whenever he had updates on my order and accommodated changes I made to my order. His dedication and immediate response to my questions gave me peace of mind and helped alleviate any concerns I had with the ordering process. I am so happy with my new car and would order another vehicle through AutoNation Ford Tustin! More

Was extremely upset when I picked my car up and the key was not there. was not there. More

Throughout the process of special ordering my new Maverick to updates throughout the process I was kept apprised with the latest updates. Elmer López did a bang up job of explaining everything as wel Maverick to updates throughout the process I was kept apprised with the latest updates. Elmer López did a bang up job of explaining everything as well as the next step. I would recommend Elmer as well as Auto Nation Tustin to all my friends and family looking for a new car. More