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AutoNation Ford Tustin

Tustin, CA

4.6
1,151 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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2 Auto Center Dr

Tustin, CA

92782

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Showing 1,151 reviews

January 30, 2024

At working hard and getting the vehicle I was told two weeks later to bring down a phone bill complex. I thought I signed out the paperwork and they told me if I didn’t bring it down that I need to get ba More

by khaliwilliam1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dooling
Feb 02, 2024 -

AutoNation Ford Tustin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Tustin take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please reach out to our manager Jeff at 714-508-2800 or via email at nicolsj@autonation.com. We hope to hear from you.

January 29, 2024

Still can’t fix brakes. States that to fix rear door so lights won’t stay on will take 2-3 days and won’t provide loaner car More

by Gus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Feb 01, 2024 -

AutoNation Ford Tustin responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please reach out to us at (877) 357-5524.

January 08, 2024

Dealer was friendly and informative with the purchase of our new Mach E. The buying experience was easy and not aggressive as some dealers can be. More

by Mike Strizic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Sunay
Jan 09, 2024 -

AutoNation Ford Tustin responded

Hi Mike, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2023

They did a fantastic job they always have the best service when I go. I recommend seeing Brit she always have the amazing service as soon as you get there she’s right there ready to help your car out. More

by Angel11perez8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Childers
Dec 23, 2023 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2023

Pretty good service and fast. Delia was very nice and provided an excellent service. and the coffee was good! More

by almajaimes2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delia Valenzuela
Dec 13, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 11, 2023

Brittany (service advisor) and Landon (service tech) were exceptionally helpful in going the extra mile to resolve an issue in the online scheduling system and oil maintenance service. Thanks a million!!! More

by K Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Childers, Landon
Dec 14, 2023 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

December 11, 2023

Diagnosis was over $200. A little too much for minor issues. Anyways, customer service was nice. More

by Mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delia
Dec 14, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (877) 357-5524 -- we hope to hear from you soon.

December 07, 2023

When I arrived on time for my appointment, it took much too much time before I was greeted. I got out of my car and stood waiting. A truck drove up after I had been waiting. Two men got out of the truck More

by pkellogg42
Recommend Dealer
Yes
Employees Worked With
It's in my car in the garage
Dec 09, 2023 -

AutoNation Ford Tustin responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to contact us if there's anything more we can do!

December 04, 2023

My advisor Christian Kirk was great, knew exactly what I needed and gave me a great price! More

by snowvet16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Dec 07, 2023 -

AutoNation Ford Tustin responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. If you ever need help, just give us a call. Happy motoring!

December 01, 2023

Worked with Daniel to check on a dead battery for my Mach-E. Had battery replaced. Good service. Thanks! More

by JG
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 04, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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