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AutoNation Ford Tustin

Tustin, CA

4.6
1,147 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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2 Auto Center Dr

Tustin, CA

92782

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Showing 1,147 reviews

December 12, 2023

Pretty good service and fast. Delia was very nice and provided an excellent service. and the coffee was good! More

by almajaimes2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delia Valenzuela
Dec 13, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 11, 2023

Brittany (service advisor) and Landon (service tech) were exceptionally helpful in going the extra mile to resolve an issue in the online scheduling system and oil maintenance service. Thanks a million!!! More

by K Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Childers, Landon
Dec 14, 2023 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

December 11, 2023

Diagnosis was over $200. A little too much for minor issues. Anyways, customer service was nice. More

by Mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delia
Dec 14, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (877) 357-5524 -- we hope to hear from you soon.

December 07, 2023

When I arrived on time for my appointment, it took much too much time before I was greeted. I got out of my car and stood waiting. A truck drove up after I had been waiting. Two men got out of the truck More

by pkellogg42
Recommend Dealer
Yes
Employees Worked With
It's in my car in the garage
Dec 09, 2023 -

AutoNation Ford Tustin responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to contact us if there's anything more we can do!

December 04, 2023

My advisor Christian Kirk was great, knew exactly what I needed and gave me a great price! More

by snowvet16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Dec 07, 2023 -

AutoNation Ford Tustin responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. If you ever need help, just give us a call. Happy motoring!

December 01, 2023

Appreciated the help of Daryl, Zach, and Rana in picking out a new car for me to drive that is both safe and reliable! More

by maersha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl, Zach, Rana
Dec 04, 2023 -

AutoNation Ford Tustin responded

Hi Maersha, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

December 01, 2023

Worked with Daniel to check on a dead battery for my Mach-E. Had battery replaced. Good service. Thanks! More

by JG
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 04, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2023

Worked with Christian to get a recharge of my 2008 Ford Escape Hybrids dead EV battery. Unfortunately the Electrical Dept. was backed up and getting in for service took much longer than expected. That sa More

by 08FordEscapeHybrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Dec 02, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2023

Easy process and they were really helpful and did not try to over sell me anything I did not need More

by ymzarroug230821
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
Dec 02, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 25, 2023

I had mixed emotions about returning to this dealership but I'm pleased I did. The service for my 100,000 mile check has been great so far. The service writer was very helpful & my car was completed prompt More

by leslie.m.owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amaya
Nov 28, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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