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AutoNation Ford Tustin

Tustin, CA

4.6
1,147 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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2 Auto Center Dr

Tustin, CA

92782

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Showing 1,147 reviews

April 28, 2022

great customer service . employee was helpful once I got there. thank you very much ! will definitely go again! More

by jmacielvalencia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Clement
May 02, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 27, 2022

They are simply amazing! I couldn’t get a hold of my insurance since I forgot my card. Jose offered to drive my car the next day! He was right on time and left it with a full More

by Hugobravo131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 30, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 27, 2022

They got me in/out quickly. Bella was AWESOME to work with. She went the extra mile to make sure I got what I needed. More

by larryheppelmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bella
Apr 30, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bella here at AutoNation Ford Tustin! Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2022

Smooth Quick Service. Christian Kirk was welcoming, knowledgeable, professional, and made the service experience very convenient and enjoyable. More

by Adam C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Apr 28, 2022 -

AutoNation Ford Tustin responded

Hi, we are pleased to hear you had such a positive experience with us, Adam! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 25, 2022

This is the second car I have purchased from them and they have always been great the GM Scott is amazing More

by Shane197896
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon , Scott Clement
Apr 27, 2022 -

AutoNation Ford Tustin responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2022

Excellent repair and service on my Ford F150 2022, i would gladly recommend Auto Nation and advisor David Anytime More

by darnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Apr 28, 2022 -

AutoNation Ford Tustin responded

Hello Darnold, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 25, 2022

Service provided was nothing exceptional they just forgot to called me,that my truck was ready,and just like that I lost a day of work ,that’s my only car More

by Mykids2102
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Clement
Apr 27, 2022 -

AutoNation Ford Tustin responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

April 24, 2022

This is another unpleasant experience with AutoNation Tustin. without go with the details, it was a mistake that the finance did with the amount of loan and monthly payment, however, we were very patient More

by Jaafar003
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance
Apr 26, 2022 -

AutoNation Ford Tustin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please reach out to us at (877) 357-5524 to discuss what we can do to help.

Apr 26, 2022 -

Jaafar003 responded

Thank you for your prompt response, could you please provide me with a direct phone number or an email?

April 23, 2022

Great customer service and genuine care. I work late and I wasn’t able to make it in time but they stayed open 30 minutes past close for me and we’re there for an additional hour to close More

by It me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samyak, David
Apr 25, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 23, 2022

Autonation Tustin ford acted in a truly professional and honest manner. Will definitely recommend them !! More

by morfintd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samyak Khandhar
Apr 26, 2022 -

AutoNation Ford Tustin responded

Hello Morfintd, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Tustin and we hope to be of service again in the future.

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