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AutoNation Ford Tustin
Tustin, CA
1,147 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,147 reviews
May 14, 2022
Price gouging, was told one price for the part, ( key cylinder), but the dealership sales person switched the price when I got at the dealership.(Auto Nation-Ford, Tustin, CA , phone# 714.832.3300). I wa cylinder), but the dealership sales person switched the price when I got at the dealership.(Auto Nation-Ford, Tustin, CA , phone# 714.832.3300). I was quoted a price of $139 for a key cylinder, but the actual part price came to $203.63. The labor cost for this was $721.99. This cost seems a little extreme for only replacing the key cylinder. We would like to receive a refund of at least $100.00 as we feel we were overcharged. Thank you very much for your attention and cooperation to this matter. If you need to contact us, please do so at 714.804.4752 More
by ricky_mar
Employees Worked With
Daniel Zamora, service advisor
May 13, 2022
Bit of a line to drop off the truck for my appointment, but they took care of me and even ordered me a Lyft to my next destination. Danny was super helpful and made sure to note down my special request for but they took care of me and even ordered me a Lyft to my next destination. Danny was super helpful and made sure to note down my special request for them not to wash the truck. Picking up seemed a little unorganized as you do not go inside and pay like you do at most dealers. You are instructed to go back outside to whoever wrote up your vehicle. I waited outside the walk up cubicle/sliding door for about 10 minutes before someone noticed me and paged the guy to come. other than that they did a fantastic job and did the service in a timely manner. More
by Matt
Employees Worked With
Daniel
May 09, 2022
My experience with the service department was very good. The service Manager was very helpful and streamlined the entire visit. Autonation Ford Tustin is very Professional and I will continue to go there f The service Manager was very helpful and streamlined the entire visit. Autonation Ford Tustin is very Professional and I will continue to go there for all my automobile needs. More
by JohnF250
Employees Worked With
Service Manager, and Bella
May 09, 2022
I recently bought my first car from an AutoNation Ford Tustin. I liked the fact that they were able to give me a better offer than other dealers. The managers proved to be real professionals, were very Tustin. I liked the fact that they were able to give me a better offer than other dealers. The managers proved to be real professionals, were very friendly and attentive. For my next car purchase, I will contact the AutoNation guys again, thanks for the great job! More
by Roman
Employees Worked With
Jose Rojas, Alexander who has a Ford Raptor model on his desk
May 06, 2022
Very easy no hassle right up front Robert W. Very helpful no lies an very Convenient in Orange County 10 min from my house Very helpful no lies an very Convenient in Orange County 10 min from my house More
by David DNF
Employees Worked With
Robert salesmen ,,, Alexander finance ,,, and Bob Selfer Advicer
May 06, 2022
They have always been very courteous and prompt with all my dealings with them. They always check to make sure they have completed what was requested. my dealings with them. They always check to make sure they have completed what was requested. More
by grant9ekathy
Employees Worked With
Christian Kirk
