AutoNation Ford Tustin

Issue is not so much with the dealer as the vehicle. The navigation system is not functioning properly and I would have thought this would have been checked before the vehicle was delivered. I am now tr The navigation system is not functioning properly and I would have thought this would have been checked before the vehicle was delivered. I am now trying to figure out how to fix it myself. More

Best car buying experience I have ever had. I factory ordered a Bronco with Sean Sunay and he kept me updated from the beginning til the end of delivery. Paid MSRP with no additional accessorie I factory ordered a Bronco with Sean Sunay and he kept me updated from the beginning til the end of delivery. Paid MSRP with no additional accessories added and Chris in finance department didn’t force me to buy any of their plans. I will definitely come back to AutoNation Ford Tustin and will recommend them to family and friends. More

My 2020 transit van needed an oil change. Just to find out I had gone over by 300 miles of my Premium Ford maintenance ($1,995) Had to pay $100 for an oil change and air on my tire. Also, pai Just to find out I had gone over by 300 miles of my Premium Ford maintenance ($1,995) Had to pay $100 for an oil change and air on my tire. Also, paid ($800) on contract for tire and wheel protection. I've owned my transit for 21 months and covered 5 oil changes, Air in one tire. and a half-as break job (Villa Ford) for $2800 financed! unacceptable. but I get it I signed for it on my contract.. David at service drive was good. review not for him. Everyone else from Dealership internet sales, Finance and even people on phone horrible. done servicing at dealership. Will rather give money to an independent shop with morals. More

Customer service was great , My car received proper service the advisor was friendly and courteous . I continue bringing my car to this facility Thank you service the advisor was friendly and courteous . I continue bringing my car to this facility Thank you More

Best Service Department I have ever used. They are efficient, well organized and my service writer, Christian Kirk, is extremely professional and friendly. Thank you They are efficient, well organized and my service writer, Christian Kirk, is extremely professional and friendly. Thank you More

The service is always great. I have been working with Bob for many years and his attention to customer satisfaction is beyond the normal. In a day where I feel customer service i I have been working with Bob for many years and his attention to customer satisfaction is beyond the normal. In a day where I feel customer service is lacking, Bob and AutoNation Ford do an outstanding job in the way they treat their customers. I would highly recommend them for new purchases and service. More

Dealership was able to accommodate my needs. They were able to squeeze me in during their busy schedule because my car needed repair asap. They were able to squeeze me in during their busy schedule because my car needed repair asap. More

Just bought a new 2022 Mustang Mach E GT and couldn't be happier. The entire process was pretty quick (for buying a car), financing was really easy and Israel did a fabulous job. At delivery, he was much happier. The entire process was pretty quick (for buying a car), financing was really easy and Israel did a fabulous job. At delivery, he was much more knowledgable about the attributes of the car than other dealers that I had spoken to. I would definitely recommend AutoNation Ford Tustin for your next car purchase. Professional staff and great experience!! More

I bought the lease from this dealer and was happy with outcome until I tried to use the service department. No return calls after calling twice a day for 5 days twice a day. Even asked to speak to the se outcome until I tried to use the service department. No return calls after calling twice a day for 5 days twice a day. Even asked to speak to the service manager and he wasn't available nor return my call as promised every phone call. I am forced to use this service location as I bought the AutoNation warranty. Disappointed! More

They paid for my rental due to parts taking 4 days to get. I have paid for the Full warranty. get. I have paid for the Full warranty. More