AutoNation Ford Tustin

Schedule 30,000 mile service and to troubleshoot check engine light. Service rider called me 3 hours later to confirm service was completed however his technician damaged my drivers side mirror. He stated engine light. Service rider called me 3 hours later to confirm service was completed however his technician damaged my drivers side mirror. He stated the replacement part for the damaged mirror was ordered and would arrive in 48 hours. Delivered the truck back to me with no paperwork to show if any service was completed (no inspection report or work ticket showing what fluids were replaced). Supposed service completed on May 4th, its now June 9th with no followup on the replacement part for the damaged mirror. More

Service attendant Brittney was very pleasant and helpful. She answered all my questions. Thanks for your help! helpful. She answered all my questions. Thanks for your help! More

In February of 2022 I sold a RAM truck to them and they gave me a price better than all others had offered for it. At the time of the sale, we let them know we were interested in a Ford Transit Cargo Van, gave me a price better than all others had offered for it. At the time of the sale, we let them know we were interested in a Ford Transit Cargo Van, but there were none to be had at the time. Fast forward to June, and I received a call from their Fleet Manager with news that a new 2022 Transit meeting most of the specs we were looking for was on the lot and available. We were able to test drive the unit immediately and completed the sale within 2 days. The Fleet Manager worked with us to add a few items to the vehicle before we took possession, making this the perfect vehicle for our family. The financing was straight forward and without high pressure sales to add on extras like extended warranty etc. at the end. Overall, we had a great selling experience and a great purchasing experience with them and I would go there again without hesitation. More

Service was great and was done in a timely fashion. David was very friendly and attentive. David was very friendly and attentive. More

My service agent Bella is the best on the planet! Not only does she make sure that my vehicle how’s the proper inspection and service, complete recall issues, and use coupons and discounts that are a Not only does she make sure that my vehicle how’s the proper inspection and service, complete recall issues, and use coupons and discounts that are available without me even asking, she is the warmest, kindest, personable service employee I have ever met. Bella feels more like family ♥️ than anything else! Bella’s excellence should be rewarded! She should be promoted! More

AutoNation Ford in Tustin is amazing. They always treat me like a valued customer and provide me with frequent updates on service requirements etc. They always treat me like a valued customer and provide me with frequent updates on service requirements etc. More

Hi I had excellent experience on my visit to buy a new car .The salesperson was so professional it made everything so easy. The whole team at the dealership was professional they know what there doing it car .The salesperson was so professional it made everything so easy. The whole team at the dealership was professional they know what there doing it took less than 40 min to walk out with a brand new bronco. Thank you very much again. I fully recommend this dealership More

Everybody at this dealership is really kind and professional. Awesome experience at AutoNation Ford Tustin! Absolutely recommend giving the team an opportunity to get you in the ride you are look professional. Awesome experience at AutoNation Ford Tustin! Absolutely recommend giving the team an opportunity to get you in the ride you are looking for. More

Provided quick and excellent service even I did not get any reservation. I felt very much confidence and trust their work. any reservation. I felt very much confidence and trust their work. More

I had a very good experience throughout the order, wait, and delivery of my new car, due to my contact with sales person Elmer at Autonation Ford Tustin. He was helpful, communicated well, and was professi and delivery of my new car, due to my contact with sales person Elmer at Autonation Ford Tustin. He was helpful, communicated well, and was professional at all times. Elmer’s naturally calm demeanor and his friendly approach coupled with his excellent communication were great. Elmer is an asset to the dealership, and I recommend Autonation Ford. We found the team there to be honorable and professional. More