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AutoNation Ford Tustin

Tustin, CA

4.6
1,157 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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2 Auto Center Dr

Tustin, CA

92782

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Showing 1,157 reviews

August 05, 2022

Went there for service twice. Very efficient and professional stuff, also very friendly with good communication. More

by ruiwang0820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Aug 07, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2022

Prompt efficient service with friendly staff. No concerns to note in using the service team. More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonatan Perez
Aug 07, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2022

The service representative, Christian, was very friendly, communicative, and professional! He kept me in the loop with what was going on and quickly responded to messages I left him. More

by fperez52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Aug 09, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 04, 2022

Christian was informative and friendly. My car was completed in one day. It was easy. More

by Jenniferlcarroll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Aug 07, 2022 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Aug 08, 2022 -

Jenniferlcarroll responded

SURE. I look forward to doing more business with you.

August 03, 2022

Excellent service. Have purchased last five car from this dealer. Bob the service manager has always made sure my service or repairs are done promptly and timely. More

by mickoday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Aug 05, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 03, 2022

This dealership was great! We worked most of the things out over phone as I lived 2 hours away! So when I got there most everything was taken care of and I was driving out i More

by splddeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean and Alex
Aug 05, 2022 -

AutoNation Ford Tustin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 03, 2022

I came in unexpectedly needing a new alternator and a new battery. The dealership was very busy and took about a week to get around to evaluating my electrical problem. Once they got to my vehicle, things More

by cleangarage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Aug 05, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 02, 2022

Christian was my service advisor, he was prompt, friendly and very helpful. Despite being busy, he got my truck diagnosed and repaired quickly. He was on top of the repair and called me multiple times to adv More

by Mcg72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Aug 04, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 01, 2022

They are all very friendly and they answer all your questions! They always have a smile on their face which makes me feel welcome! More

by Brenda Azpeitia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney
Aug 03, 2022 -

AutoNation Ford Tustin responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2022

Promised to have the vehicle ready by a certain time. An hour after the agreed-upon time, they hadn’t even started yet. Had to pull the vehicle out. Was promised a follow-up phone call and never got one. More

by rjlp66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brittany
Aug 03, 2022 -

AutoNation Ford Tustin responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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