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AutoNation Ford Tustin

Tustin, CA

4.6
1,157 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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2 Auto Center Dr

Tustin, CA

92782

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Showing 1,157 reviews

August 16, 2022

excellent service and good timing the communication between the technicians and me was really good More

by marco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonatan
Aug 20, 2022 -

AutoNation Ford Tustin responded

Hello Marco, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 15, 2022

Sadly, I had a terrible experience with the service department. Showed up promptly for my 7:40AM appointment and was not helped until 8:20. Told service mgr that I wanted std service PLUS I had a noi More

by bmeq610
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Mgr
Aug 19, 2022 -

AutoNation Ford Tustin responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 15, 2022

They are very supportive and welcoming. The process is so simple. All are detail oriented. More

by Roshmitha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmer lopez
Aug 19, 2022 -

AutoNation Ford Tustin responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 15, 2022

Great customer service, knowledgeable and easy to work with. Pouya our salesman was very helpful in leading us in right direction to purchase the correct vehicle for our family! More

by firefighterkent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pouya Pirouzfar
Aug 19, 2022 -

AutoNation Ford Tustin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2022

Good service and people are well mannered but it takes too long for the process More

by Josegavidia69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Aug 19, 2022 -

AutoNation Ford Tustin responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 15, 2022

Christian was very helpful, friendly and professional. He made the whole process smooth and quick More

by Mandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Aug 19, 2022 -

AutoNation Ford Tustin responded

Hello Mandy, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2022

Piece of mind. I know when I leave my work vehicle, Bob goes over and above making sure everything is handled in a timely manner. Very Professional and gives progre More

by michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Aug 19, 2022 -

AutoNation Ford Tustin responded

Hello Michael, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

Aug 19, 2022 -

michael responded

I have an issue with Ford Policies. I am hoping this information might change my issue and policies in the future. *I have come to love working with Tustin Ford. However, I bought my last truck at Irvine Ford not realizing after the initial warranty term, certain items would have to be handled by Irvine Ford's Service Department. This has been a nightmare, not to mention 30 minutes out of the way each direction. Can Policy be changed to allow the service dealer of your choice to handle any problems? I want to come use Tustin for everything! Thank You.

August 14, 2022

They have provided a reallyPleasant experience with no pressure . Thank you Elmer for the experience. More

by Hammy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmer and Rana
Aug 19, 2022 -

AutoNation Ford Tustin responded

We are pleased to hear you had such a positive experience with us, Hammy! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 10, 2022

Very helpful, good friendly service and excellent work. Serviceman Bob is always very helpful and communicates the problem. More

by nellking14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Aug 13, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 09, 2022

My service representative "Bella" provided great customer service throughout the entire process - Was very friendly, responsive, and kept me informed of the details along the way. On top of that, I was ple More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bella
Aug 12, 2022 -

AutoNation Ford Tustin responded

Hi, your satisfaction is our top priority. Feel free to stop by if you ever need any more help.

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