AutoNation Ford Tustin

I’m new to the area and I needed a couple things done to my car. I could see how busy the service department was but Christian jumped right in and helped me with what I needed done. Everyone was friendly my car. I could see how busy the service department was but Christian jumped right in and helped me with what I needed done. Everyone was friendly and attentive even with the amount of customers they had coming in. More

Very polite salesman. He was new, so it took a little longer due to a learning curve, but we all gotta learn somehow. He was new, so it took a little longer due to a learning curve, but we all gotta learn somehow. More

Very nice salesman, had a good experience, finance was pretty easy and a smooth process. pretty easy and a smooth process. More

David took care of my service very well. Awesome customer service . I’m happy that I have reached out to David and was serviced in given time and provided good feedback on my car condition f Awesome customer service . I’m happy that I have reached out to David and was serviced in given time and provided good feedback on my car condition for the future. More

Always happy with the customer service and the work done. Completed in a prompt timely matter. Completed in a prompt timely matter. More

Thank You Brittany. You made feel as if I was the only customer being the Service Department was busier than a bee hive. Also the friendliness of your coworkers are unma You made feel as if I was the only customer being the Service Department was busier than a bee hive. Also the friendliness of your coworkers are unmatched anywhere. Great team you all provide. More

This dealership is amazing. They made the process really smooth. They went above and beyond for us and tried to help us as much as possible. Great service They made the process really smooth. They went above and beyond for us and tried to help us as much as possible. Great service More

My experience was both professional and informative. I was treated well and very little pressure was applied to purchase unwanted items. The truck I wanted was available, clean and almost ready to go. I I was treated well and very little pressure was applied to purchase unwanted items. The truck I wanted was available, clean and almost ready to go. I found one minor item that needed attention and it was addressed. The truck was washed and full of gas when I picked it up. I appreciate the efficient treatment. More

A little disappointed. I was going out for a trip this Labor Day weekend and wanted to make sure my car had its service before I left. Well... on my way back from my trip, I was going out for a trip this Labor Day weekend and wanted to make sure my car had its service before I left. Well... on my way back from my trip, I noticed my car had no oil!! How could this be if auto nation just did an oil change!!! So I guess I wasted a whole day waiting for my car that never got serviced. What a joke. Be aware and make sure if you this place to check to make sure the work they say was done, is done. Glad I did not get stranded and nothing major happened to my car. :( More

SORRY I KNOW LITTLE ABOUT AUTO NATION AS A DEALERSHIP BUT DANIEL SIGNED ME IN FOR A RECALL AND THE CAR WAS READY IN 21/2 HOURS. I WAS THRILLED BUT ESPECIALLY WHEN HE SENT LYFT TO MY HOME TO BRING ME BACK TO DANIEL SIGNED ME IN FOR A RECALL AND THE CAR WAS READY IN 21/2 HOURS. I WAS THRILLED BUT ESPECIALLY WHEN HE SENT LYFT TO MY HOME TO BRING ME BACK TO THE DEALERSHIP. THAT REALLY BLESSED ME. DANIEL WAS VERY PLEASANT AND VERY PROFESSIONAL. AND WHEN I GOT TO MY CAR REALIZED IT HAD BEEN NICELY WASHED. THANK YOU. THIS TRIP LEFT ME WITH A VERY GOOD IMPRESSION. More