AutoNation Ford Tustin

I ordered an F-150 lightning but ended up moving out state. Everything was done via email and was super easy/seamless process. Sean Sunay is very communicative and responds to emails quickly. I had like state. Everything was done via email and was super easy/seamless process. Sean Sunay is very communicative and responds to emails quickly. I had like two phone calls throughout the process everything else was emails. Also I was able to get the F150 Lightning was old to me at MSRP! More

It is ridiculous that they took my apt, only to tell me when I got there that they cannot look at my car today. What is the point of an apt! When we scheduled the apt. we told them exactly what I needed se when I got there that they cannot look at my car today. What is the point of an apt! When we scheduled the apt. we told them exactly what I needed service on....I have 3 kids and it is not easy to make an any type of apt. No respect for anyone's time. I will say the gentleman who helped me at the service desk was great and very customer service oriented. More

My service advisor Christian was very helpful. I would give them 10 stars. Thank you for all the help with my 2011 flex . The A/c repair is perfect. I would give them 10 stars. Thank you for all the help with my 2011 flex . The A/c repair is perfect. More

Christian took excellent care of myself & vehicle. I waited less time than expected. My car was serviced and washed. Christian has great interpersonal skills, treated me with kindness and respect. I a I waited less time than expected. My car was serviced and washed. Christian has great interpersonal skills, treated me with kindness and respect. I am extremely happy with my experience this time. More

Service manager Greg did a fabulous job on my car. He has incredible follow-up and I can tell he lives by the moto of making sure each customer is completely satisfied with the choice they made to buy He has incredible follow-up and I can tell he lives by the moto of making sure each customer is completely satisfied with the choice they made to buy a Ford. Thank you Greg and keep up the great work! Jackie More

I needed to get an oil change before making a long drive. I called and was able to get an appt the next day. They took my truck in quickly, and got he works completed in timely manner. Christian Kirk did I called and was able to get an appt the next day. They took my truck in quickly, and got he works completed in timely manner. Christian Kirk did a great job getting me in and out. More

They customer service was unmatched compared to the other 5 dealers I went to see that day! And they really did an amazing job with working with me and helping me and informing me as much as possible about t 5 dealers I went to see that day! And they really did an amazing job with working with me and helping me and informing me as much as possible about the cars and prices More

Service advisor was nice and polite and knowledgeable. The service time was shorter then expected thank you Christian. The service time was shorter then expected thank you Christian. More

I was very satisfied the Auto Nation’s service. I’m sure to come back next service. I’m sure to come back next service. More

Great experience. No nonsense and no upselling. Just straightforward communication. We have purchased several cars from Tustin Ford over the years, and will go back th No nonsense and no upselling. Just straightforward communication. We have purchased several cars from Tustin Ford over the years, and will go back there for our next purchase too. More