AutoNation Ford Tustin

I took my car in to AutoNation to get serviced, was so pleased that I had the extended warranty and I didn’t have to pay anything for it. The staff was helpful in coming home quickly in an Uber. pleased that I had the extended warranty and I didn’t have to pay anything for it. The staff was helpful in coming home quickly in an Uber. More

I will not be back! ! Over $300.00 for an oil change on my F250 diesel. ! Over $300.00 for an oil change on my F250 diesel. More

I wanted to order the new Maverick and spoke with many local Ford dealerships here in SoCal. Many had crazy markups, mandatory add-ons, and unrealistic delivery dates. After having a previous bad s local Ford dealerships here in SoCal. Many had crazy markups, mandatory add-ons, and unrealistic delivery dates. After having a previous bad sales experience from another manufacturer, I knew what to look out for and how shady some dealerships can operate. Elmer and Brandon were great at Auto Nation Ford in Tustin. They were nice, respectful, and kept their end of the deal. No markups or hidden fees on my ordered truck and I was also given a fair price for my trade-in. I would recommend Auto Nation Ford in Tustin for anybody looking to order a new vehicle. Just be patient though since the chip shortage and supply chain issues affect build and delivery dates—especially hybrids. More

The staff at autonatipn Tustin was Amazing, friendly and helpfully, will definitely recommend to anyone. helpfully, will definitely recommend to anyone. More

Took my car to AutoNation Ford in Tustin for a recall. They took care of it, including giving me a rental car... I had another issue that they couldn't take care of because they would have to send it to a They took care of it, including giving me a rental car... I had another issue that they couldn't take care of because they would have to send it to a body shop. I made an appointment for next month (my next day off lol) to take care of it...the issue will be under warranty btw.... More

This is an amazing dealership. Robert Wasik is such an upstanding and honest person. I would definitely come back to this dealership. Robert Wasik is such an upstanding and honest person. I would definitely come back to this dealership. More

My service advisor Daniel was very helpful and gave updates at all the time of the status of my service. Thank you for your help. updates at all the time of the status of my service. Thank you for your help. More

Long wait times dropping off and picking up vehicle. Then when I picked up the car it appeared ready but they hadn't replaced the windshield wipers I asked for and they had some guys name as the owner o Then when I picked up the car it appeared ready but they hadn't replaced the windshield wipers I asked for and they had some guys name as the owner of the car not me. I was appalled. I asked who this person was and why he was showing up under my information. I got no answer. Plus my paperwork wasn't even ready even though I was called to say car ready. My biggest complaint is being assigned Daniel and he's never there when I arrive and when he finally did show up he walked around with his coffee chatting and standing around with coworkers. Two of us were waiting for him. Chris helped me but only after I waited for a while. He was very nice. Brittany helped when I came to pick up the car but again had to wait before anyone would even acknowledge me. There were at least four workers there at they're desks. At least tell me they'll be right with me but nothing. Really not happy with that. I now dread having to bring my car in and have to give extra time because I know I'll be waiting a while. This is not the first time I've had problems when I've been assigned Daniel. I understand if your busy helping someone else but not if your just sitting at your desk and no one else is waiting. More

Bob Selff is the BEST! Always gets me in and out quickly no stress or hassles Always gets me in and out quickly no stress or hassles More

Excellent service from Daniel and the team at Auto Nation Tustin Ford, I would definitely return for my next service Tustin Ford, I would definitely return for my next service More