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AutoNation Ford Tustin

Tustin, CA

4.6
1,157 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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2 Auto Center Dr

Tustin, CA

92782

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Showing 1,157 reviews

November 10, 2022

In the past we have had good experience there but this last time was a disaster. Horrible communication and follow through I need to have the rest of the work done but am leery of taking it back there. More

by montano.family2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know it was assorted
Nov 20, 2022 -

AutoNation Ford Tustin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Tustin take our reviews very seriously. If you'd be willing to provide more feedback, please reach out to us at (877) 357-5524 so we can assist you further.

November 10, 2022

This review is for the service department at AutoNation Ford Tustin. Mr. Christian Kirk was my service advisor and I want to sincerely thank him for job Well done. He is very knowledgeable, friendly and More

by Alex
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Nov 19, 2022 -

AutoNation Ford Tustin responded

Hi Alex, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Tustin and we hope to be of service again in the future.

November 09, 2022

The service was done timely, and customer service was great. Staff was friendly and very helpful. More

by btnguyenpdx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Nov 16, 2022 -

AutoNation Ford Tustin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 08, 2022

Pouya was very knowledgeable, friendly, professional and helpful. We were greeted with smile with no pressure. I would come back again for my next time. Thank you, More

by Mohsen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pouya Pirouzfar
Nov 16, 2022 -

AutoNation Ford Tustin responded

Hi Mohsen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2022

My husband and I just bought it new 2022 Bronco here! We absolutely love it. Thanks for all your help Nick Henry! More

by greissy_arellano88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Henry
Nov 14, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2022

Tustin dealership was great. I dropped my car off and they shuttled me to and back from work the same day. They also washed my car. More

by michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
Nov 15, 2022 -

AutoNation Ford Tustin responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 07, 2022

Professional and friendly staff. Good customer service. Nice waiting area for customers. Their service prices are reasonable. More

by Sahawneh.f
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Childers
Nov 15, 2022 -

AutoNation Ford Tustin responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 07, 2022

Brittany was very good-first time is a handful of service visits that the rating is top notch. I used to have a great service rep (Tony), but he was promoted, and it has been very frustrating since. I am loo More

by davewells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Childers
Nov 15, 2022 -

AutoNation Ford Tustin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2022

My experience with AutoNation Ford Tustin was great. Elmer was extremely helpful and supported me through the purchasing process. He was very knowledgable and very friendly. Top notch customer service. More

by airic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmer Lopez
Nov 14, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 06, 2022

Service was fantastic. Never been disappointed. Very efficient and they go out of their way to help More

by Kimmikesell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Savanna
Nov 14, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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