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AutoNation Ford Tustin
Tustin, CA
1,157 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,157 reviews
December 11, 2022
Took my car there for oil change with a 2pm appointment. I was on time and a service advisor approached me 17 minutes later. The work order given to me when I picked up the car had a written inspecti I was on time and a service advisor approached me 17 minutes later. The work order given to me when I picked up the car had a written inspection report that purportedly found numerous issues and it wrote that I declined the repairs. That’s a total lie. I reveived one 23 second phone call saying the car was ready. No mention of needed repairs. Ford got me in the door with a low cost coupon probably desiring me to build some trust. Unfortunately any trust I might have developed is gone. More
by Mercury Mariner owner
Employees Worked With
Daniel Amaya
December 07, 2022
Brittany was extremely helpful and efficient in helping me with my car service of 2 recalls and and a tube of touch up paint. She contacted me as soon as my car was ready and pick up was eady me with my car service of 2 recalls and and a tube of touch up paint. She contacted me as soon as my car was ready and pick up was eady More
by Juliemeves
Employees Worked With
Brittany
December 05, 2022
Ford Autonation was organized and efficient. It took little time to drop off and pick up my vehicle. The repair was done quickly and the car operates well. Additionally, the service person wa It took little time to drop off and pick up my vehicle. The repair was done quickly and the car operates well. Additionally, the service person was knowledgeable and nice to work with. More
by donald.yax
Employees Worked With
Savannah
December 04, 2022
I am editing my previous review to reflect the customer service provided by the sales team representative Peter. I appreciated his attentiveness in addressing my concerns and the efficiency of creating a r service provided by the sales team representative Peter. I appreciated his attentiveness in addressing my concerns and the efficiency of creating a resolution in a timely manner. His reassurance in dedicating himself as my point of contact left me feeling that I was speaking to the right person to keep me satisfied with my purchase. More
by Alexander C.
Employees Worked With
Omar, Demetrius, Peter
