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AutoNation Ford Tustin

Tustin, CA

Overview
Reviews
Vehicles
4.6
1,152 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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2 Auto Center Dr

Tustin, CA

92782

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Showing 1,152 reviews

December 23, 2022

Troy gets a definite 10. He was so welcoming & polite. Keeping him as my service advisor. More

by rgarcia1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
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Dec 26, 2022 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 23, 2022

The nicest as well as the most polite of people. It was a pleasure to get the work my car needed without the hassle of dealing with unprofessionalism and rudeness. More

by Nikin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Dec 26, 2022 -

AutoNation Ford Tustin responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 21, 2022

Sean was very knowledgeable and made the process very smooth and fun for us. He answered all of our questions and more. More

by Lily.Hourshenas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seam Sunay
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Dec 24, 2022 -

AutoNation Ford Tustin responded

Hi Lily, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 21, 2022

Savannah was super nice and prompt with the service. Even offered a chocolate while I waited. The driver to and from work was also very nice. More

by Tom Sorem
Recommend Dealer
Yes
Employees Worked With
Savannah
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Dec 24, 2022 -

AutoNation Ford Tustin responded

Hi Tom, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2022

I was very satisfied with the service on my vehicle at this location. Christian was very attentive and courteous. My car was ready in a timely manner More

by dannynelvira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Dec 16, 2022 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 12, 2022

Everything was fantastic about service. Danny was outstanding and service was fast with great communication. More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Dec 14, 2022 -

AutoNation Ford Tustin responded

Hi Max, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 12, 2022

always good service - a bit of delay this time, all day for simple oil change More

by schinowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah
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Dec 14, 2022 -

AutoNation Ford Tustin responded

Hi Schinowsky, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please reach out to our manager Jeff at 714-508-2800 or via email at nicolsj@autonation.com. We hope to hear from you.

December 11, 2022

Took my car there for oil change with a 2pm appointment. I was on time and a service advisor approached me 17 minutes later. The work order given to me when I picked up the car had a written inspecti More

by Mercury Mariner owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Amaya
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Dec 13, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5558 to discuss what we can do to help.

December 09, 2022

Great service, communication from the service advisor from drop off till pick up was excellent. More

by Miguelc8138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
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Dec 12, 2022 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe, and we'll see you on the road.

December 07, 2022

The Service advisor Christian was great. It took little time to drop off and pick up my vehicle More

by dan.castrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
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Dec 09, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Tustin! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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