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AutoNation Ford Tustin

Tustin, CA

4.6
1,152 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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2 Auto Center Dr

Tustin, CA

92782

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Showing 1,152 reviews

February 09, 2023

Greg Murphy and Savanna said they would get me in and out and despite being very busy they did just that and I appreciate it. They honored my coupon and had my truck washed as well. Wonderful experience ! More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Murphy , Savanna
Feb 12, 2023 -

AutoNation Ford Tustin responded

Hi Ray, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 08, 2023

This dealer is very good compared to other dealers I experienced. In the negotiation process, I could get some discount. The sales person was very helpful and even delivered the new car to my home. More

by Mach E Owner
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 11, 2023 -

AutoNation Ford Tustin responded

Hi Mach, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 08, 2023

The guys at the service center did a great job installing a bed cover for my brand new Maverick. Ricardo was a great source of information and provided me with all the options, helping me choose the right co More

by spacewalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo, Christian
Feb 11, 2023 -

AutoNation Ford Tustin responded

Hi Spacewalk, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future. Best wishes, AutoNation Ford Tustin

February 07, 2023

Ford of Tustin, and my contact person Savannah, did a great job expediting my 2016 C-MAX recall repairs, along with a 12-volt battery replacement, oil change, tire rotation, overall inspection of the veh More

by thevdoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah
Feb 09, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 07, 2023

Very friendly. Fast service. Decent price. Love the Free coffee you can get in the lobby. More

by mrs.Tafuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahvana and Mike and Christian
Feb 09, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 05, 2023

Manager was great took care of all my concerns and followed up with phone calls to make sure everything was to my liking More

by Cwarnertoday
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, peter,
Feb 08, 2023 -

AutoNation Ford Tustin responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 04, 2023

Service manger was nice and courteous once I spoke with her. When I pulled up my car when I got there, it took about 15 minutes before somebody came to see what I needed. It also took about three hours fo More

by Xander_1599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Feb 08, 2023 -

AutoNation Ford Tustin responded

We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

February 02, 2023

This is an updated review. Based on a courteous, professional conversation with General Manager, Scott Clement we are happy to have resolved our complaint. Scott met and exceed More

by dluchay
Recommend Dealer
Yes
Employees Worked With
Brittany , Greg, Zach
Feb 07, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

February 01, 2023

They are working very actively. And most of all, they do their best to solve the problem. More

by goedpark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Feb 05, 2023 -

AutoNation Ford Tustin responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

February 01, 2023

Excellent communication skills. Easy schedule arrangements and very attentive to detail including customer satisfaction. Follow up communication was excellent More

by Npmoskos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kara Jr
Feb 01, 2023 -

Npmoskos responded

No changes

Feb 05, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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