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AutoNation Ford Tustin

Tustin, CA

4.6
1,152 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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2 Auto Center Dr

Tustin, CA

92782

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Showing 1,152 reviews

March 14, 2023

I wanted to thank the Ford Center specialists, I really liked their work. Starting from online recording and ending with the speed and quality of work of specialists. I changed the oil very quickly, fast More

by NATALYA NIKITINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ford Center specialist
Mar 18, 2023 -

AutoNation Ford Tustin responded

Natalya, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2023

Our Service Advisor was Brittney Childers and she did a great job of managing our expectations and communication very well. The work was completed on time and to our satisfaction. More

by Jondeusenberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Childers
Mar 17, 2023 -

AutoNation Ford Tustin responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2023

Daniel was nice and knowledgeable. The girl who greeted me was pleasant. It was nice to receive a text and email that my truck was done. When I pick the truck up, Daniel went over the More

by Hbeigle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 17, 2023 -

AutoNation Ford Tustin responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2023

I had concerns about the services delivered. Upon raising ; those concerns were immediately addressed by the service department management. More

by Darshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can not remember
Mar 11, 2023 -

AutoNation Ford Tustin responded

Darshan, My name is Scott Clement and I'm the General Manager here at AutoNation Ford Tustin. Please, email me directly at clements@autonation.com or give me a call directly at (714)508-2800 so I can help. If we missed applying a coverage I want to ensure you are reimbursed in full. I look forward to hearing from you and thank you for allowing me the opportunity to turn this around for you.

March 11, 2023

The customer service was friendly and honest. The work performed resolved the issues that I was looking for. Overall, I had a pleasant experience. More

by Hly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rigo and Christian
Mar 13, 2023 -

AutoNation Ford Tustin responded

Hello, We are pleased to hear you had such a positive experience with us, Drive safe, and we'll see you on the road.

March 10, 2023

Took my F-150 in for regular maintenance on March 9, 2023, and was greeted by Christian Kirk as my service advisor. Christian was awesome, he explained explained everything to me and was super polite. More

by David M
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Mar 13, 2023 -

AutoNation Ford Tustin responded

Hello, We appreciate you taking the time to leave us a response, David! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 10, 2023

Service was done quickly and with zero fuss. Website made making the appointment easy. Troy did a great job helping get everything done and out the door. More

by Jim0987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Mar 13, 2023 -

AutoNation Ford Tustin responded

Hello, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 09, 2023

They were helpful and courteous. They were helpful and informative Answered my questions about the van More

by Doug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryle Uhruch. Robert Wasik
Mar 13, 2023 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Feel free to stop by if you ever need any more help.

March 09, 2023

A couple weeks ago I went to AutoNation Ford to look at a used BMW 340i. I had set up an appointment over the phone and on the same day was greeted by the sales consultant, Dylan Alvarado. The car was alread More

by Jonathan B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Alvarado
Mar 13, 2023 -

AutoNation Ford Tustin responded

Hello Jonathan, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Tustin and we hope to be of service again in the future.

March 09, 2023

Great experience! They were not pushy but very helpful in understanding what we were looking for! Very nice sales team! More

by Jkasparoff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon and dimitrious
Mar 13, 2023 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.

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