AutoNation Ford Tustin

My biggest problem is with contact. This is not the first time with this issue either. I dropped my car off in the morning and didn't get to speak to anyone concerning it until they w This is not the first time with this issue either. I dropped my car off in the morning and didn't get to speak to anyone concerning it until they were almost closed. I do realize they have many vehicle, but some sort of status shouldn't take all day. Even when the vehicle was completed, I was called late on a Friday after it had been there over a week. I was supposed to be informed when the parts arrived so I could at least plan for when it would be complete, but this did not happen. More

Quick welcome service, very sensitive to client’s needs. Good support and explanation in all questions. Thank you Good support and explanation in all questions. Thank you More

Fast, efficient, courteous. Christian was accurate and trustworthy as expected. I will request this gentleman again as my interaction with Tustin Ford moves forward. Christian was accurate and trustworthy as expected. I will request this gentleman again as my interaction with Tustin Ford moves forward. More

Great friendly service and worked with my busy schedule to make an appointment available on short notice. I will continue to use this dealership for service and hopefully down the road a new Ford! to make an appointment available on short notice. I will continue to use this dealership for service and hopefully down the road a new Ford! More

I recommend it, the treatment is very good and they take the necessary time to explain everything step by step the necessary time to explain everything step by step More

Very good service provided by Christian. 1) He took time to get pre-approved replacement of windshield with Element Fleet 2) He proactively called me to verify appointment 3) Also, appre 1) He took time to get pre-approved replacement of windshield with Element Fleet 2) He proactively called me to verify appointment 3) Also, appreciated that Christian / Dealership provided LYFT service to and from local office while vehicle was being worked on Finally --- dealership provided car wash AHEAD of when glass provider came to replace windshield More

Great customer service the people are very friendly and polite, I would gladly return. Again polite, I would gladly return. Again More

Very nice, clean dealership. Everyone was very nice and helpful. I went on my day off looking like someone that was not ready to buy and got the best service Ive had in my many y Everyone was very nice and helpful. I went on my day off looking like someone that was not ready to buy and got the best service Ive had in my many years of car shopping experience. Dylan was our sales rep and his manager were very nice to us, they made our shopping experience very easy. The person finalizing the sale was very good to us too worked very hard to get us the add-ons we needed. Im sending all my friends and family there from now on. The 1 price rule they have made everything very easy. Didnt fill pressured at all. We will be coming back in the future! You guys got my business for life. More

Christian was super helpful and got me in and out of the dealership within minutes. My car was finished in the exact amount of time he quoted and he made the pickup and drop off process extremely easy. dealership within minutes. My car was finished in the exact amount of time he quoted and he made the pickup and drop off process extremely easy. More

Great to do business with. No pressure on sales and excellent sales people. The best Ford Dealership I have done business with. Would returne . No pressure on sales and excellent sales people. The best Ford Dealership I have done business with. Would returne . More