AutoNation Ford Tustin

Awesome service and very thoughtful. My advisor was christian. Even though it was really busy, made the wait and stayed punctual. My advisor was christian. Even though it was really busy, made the wait and stayed punctual. More

Fleet vehicle was stolen and taken here after the battery and adjacent harness was removed. Had it towed after recovering it to Autonation Ford and they were able to have it finished in 3 days. Would take to and adjacent harness was removed. Had it towed after recovering it to Autonation Ford and they were able to have it finished in 3 days. Would take to them again if they closer to my location More

Better selection and pricing than other Ford dealers we visited. Found the exact truck I wanted and the deal was fair. visited. Found the exact truck I wanted and the deal was fair. More

Daryle Uhrich was super efficient and super knowledgeable on the vehicle I was buying. Recommended to all my family friends and colleagues.. on the vehicle I was buying. Recommended to all my family friends and colleagues.. More

Service work. was excellent. Savannah Arias my service advisor is outstanding and super helpful . Will definitely come back.. was excellent. Savannah Arias my service advisor is outstanding and super helpful . Will definitely come back.. More

I will say I started off disappointed however Britney completely changed my experience.They could not get my card done when my appointment was scheduled. Brittney reached out to me and got my car in and completely changed my experience.They could not get my card done when my appointment was scheduled. Brittney reached out to me and got my car in and serviced within a couple hours. I truly appreciated her going out of her way to make sure I was taken care of. More

This past December we brought our car in to the Autonation Tustin Ford Dealership due to it having a clunking noise when breaking or accelerating. After several hours, we were told that the clunki Autonation Tustin Ford Dealership due to it having a clunking noise when breaking or accelerating. After several hours, we were told that the clunking that we were hearing was more of a “feeling,” and that it is normal after being inspected by two of their mechanics. They said that one of them drove another of the same vehicle, and that was how they were able to determine that issue is normal. After four months of dealing with the clunking, and people asking what is wrong with our car, we took it into another local Ford Dealership. They were able to diagnose it without issue, and repair it under warranty. They did not seem to have problems with diagnosing this. We had to waste our time setting up an appointment, and arranging for my wife to pick me up, and take me to pick up the unrepaired, and misdiagnosed car. I'd be extremely hesitant to recommend, and will be avoiding Tustin Ford Autonation in the future because of this. More

Welcoming and helpful personal, good experience. Comfortable lobby to wait for your car. I was advised on recommended services and estimates. Comfortable lobby to wait for your car. I was advised on recommended services and estimates. More

Took the car in for service and factory recall. AutoNation performed the work promptly. When you reserve your service, ask for Christian. Great customer service by advising work to be preformed a AutoNation performed the work promptly. When you reserve your service, ask for Christian. Great customer service by advising work to be preformed and schedule required. More