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AutoNation Ford Tustin

Tustin, CA

4.6
1,152 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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2 Auto Center Dr

Tustin, CA

92782

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Showing 1,152 reviews

June 08, 2023

Great service. I loved the free car wash afterwards and my service advisor Brittany Childress is a pro. She communicates well and gets the job done. I will be back More

by Arty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Childress
Jun 12, 2023 -

AutoNation Ford Tustin responded

Hi Arty, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Tustin! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2023

They were very helpful had a good experience with Darel and the girl in service More

by surfern8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel and the girl from service
Jun 12, 2023 -

AutoNation Ford Tustin responded

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

June 07, 2023

Christian did a great job. Promised work was completed ahead of schedule. Love the team More

by carl.hattermann
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Christian
Jun 12, 2023 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

June 05, 2023

Took 3 weeks to diagnose, Cristian was never available to answer calls. Terrible customer service. More

by vurenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristian
Jun 08, 2023 -

AutoNation Ford Tustin responded

Hi Vurenda, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate you bringing this experience to our attention. If you are willing, Reach out to us at (877) 357-5524 so we can work towards a resolution. We look forward to hearing from you.

June 05, 2023

We had a great experience with AutoNation from beginning to the end of the sale. Our sale person, Sean & Management did a great job keeping us informed of the process and the delivery of car. We are very sa More

by Matthew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean & Pouya
Jun 08, 2023 -

AutoNation Ford Tustin responded

Hi Matthew, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2023

Service was great,we came home with car we wanted,everyone was welcoming,love it! More

by Yohanet86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan
Jun 08, 2023 -

AutoNation Ford Tustin responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2023

Always the best service when you go there. Bob is the best service advisor you could ask for. 100% honesty. More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Jun 07, 2023 -

AutoNation Ford Tustin responded

Hi Dave, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 01, 2023

Pleasant sales people and always here to help you out. Elmer was terrific and I will refer family and friends to your dealership. More

by R J ONeill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmer,Demiterious
Jun 05, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

May 31, 2023

Good and timely services were provided. Thank you Christain for your attention to details and excellent support. More

by obinna.oleribe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jun 05, 2023 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 30, 2023

Excellent service and met all of my expectations for a recall on my vehicle requiring repair. More

by 1georgegranell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 02, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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