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AutoNation Ford Tustin

Tustin, CA

Overview
Reviews
Vehicles
4.6
1,152 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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2 Auto Center Dr

Tustin, CA

92782

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Showing 1,152 reviews

July 17, 2023

They dont communicate never respond had my vehicle for weeks with not even a response on whatbis going on with it never buying a ford vehicle or going to any dealer More

by jalmazan1989
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittney
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Jul 20, 2023 -

AutoNation Ford Tustin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please reach out to us at (877) 357-5524 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 17, 2023

Our team was able to help us get our warranty in order with our 2019 Expedition Max, turn around time was great and friendly service would highly recommend. More

by Christina Scranage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 20, 2023 -

AutoNation Ford Tustin responded

Hello Christina, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Tustin and we hope to be of service again in the future.

July 16, 2023

My service was fantastic. I was in and out in no time thanks to my service advisor. She was very professional. More

by Richardleeholzboog74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Arias
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Jul 20, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

Delia is an amazing service representative. She went above and beyond to ensure I was happy and made it convenient for me due to my work schedule. More

by demetria.mabry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DELIA , JUAN
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Jul 18, 2023 -

AutoNation Ford Tustin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. We appreciate your recommendation of AutoNation Ford Tustin and we hope to be of service again in the future.

July 13, 2023

Very easy to work with. Knowledgeable and honest. Helpful salesman and large inventory. Easy experience. More

by ibbotsonav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jul 17, 2023 -

AutoNation Ford Tustin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

Sean was a really nice guy and was very helpful but I was told when i ordered my maverick that it would be a certain price and when I got there ford raises the price on my which I thought was shady. More

by tuck92662
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
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Jul 17, 2023 -

AutoNation Ford Tustin responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2023

Fast, efficient and friendly. I bought my vehicle from another dealer, but prefer to have it serviced here. More

by ronnysgarage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
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Jul 17, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 10, 2023

Christian Kirk is the best. Brought my car in for a dead battery and a corroded terminal. Was able to accommodate fixing that as well as a 20,000 mile service that I had sched More

by solaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
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Jul 13, 2023 -

AutoNation Ford Tustin responded

Hi Solaco, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 07, 2023

I had gone to a different dealer and had a horrible experience. I was recommended to come to this location. Savannah was amazing, she actually explained my issue, and offered solutions. She was even More

by Sanchez613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah
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Jul 10, 2023 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 06, 2023

I enjoyed having my Ford work truck serviced here. they did a quick and efficient job. More

by Nabor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unsure
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Jul 11, 2023 -

AutoNation Ford Tustin responded

Hi Nabor, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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